Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: cleusner
from New Jersey
Verified Purchase:Yes
This printer does what we were hoping, good, clear copies, single or double sided. It also scans & faxes. It is a good buy.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RonP1
from TX
Verified Purchase:Yes
My 8600 series was a workhorse. The 8025 series does not seem to as substantial and makes a lot of noise when printing. It is also very slow to print when asked to do so.
No, I would not recommend this to a friend.
Value
2
Quality
2
Response from hp.comBy Keith, HP Care, January 18, 2023
Hi, Ron.
I’m sorry you’re disappointed with your printer. I can certainly understand why unexplained delays before print jobs and unexpected noise during printing would be an unwelcome combination. I want to help you improve the machine’s performance. I hope the resources I’ve listed below make that happen.
First, I recommend updating the firmware for the printer. This can often help improve various types of performance with the device such as the delays you describe. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If the problem persists – and for further examination of what might be causing the noise you hear – I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry you’re disappointed with your printer. I can certainly understand why unexplained delays before print jobs and unexpected noise during printing would be an unwelcome combination. I want to help you improve the machine’s performance. I hope the resources I’ve listed below make that happen.
First, I recommend updating the firmware for the printer. This can often help improve various types of performance with the device such as the delays you describe. You can find out how to do that here:
- support.hp.com/us-en/document/ish_1776648-1643972-16
If the problem persists – and for further examination of what might be causing the noise you hear – I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: D. Martin
Verified Purchase:Yes
Works great but cannot finish final setup with HP, seems like they are having some technical problems.
Written by a customer while visiting hp.com
Posted by: Jerry Johs.
Verified Purchase:Yes
It is the best
Thank you .
Thank you .
Written by a customer while visiting hp.com
Posted by: GMck
from Lineville, Al
Verified Purchase:Yes
Love HP products. Not disappointed in this new model. Should try the HP instant Ink as well
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Alan L.
Verified Purchase:Yes
Looks and acts just like new! Comes with a 2 year extended warranty so I can't go wrong.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HDaddy
Verified Purchase:Yes
Haven't used it much yet, but l am very pleased sofar.
Written by a customer while visiting hp.com
Posted by: Klynn_
from CT
Verified Purchase:Yes
No issues with printer’s performance as of yet (2weeks). There was bit of confusion of what’s in the box; printer is USB capable but USB printer cable doesn’t come in the box; my suggestion is please make it clear on website what is included with printer. I was able to purchase cable elsewhere for a small price.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com