Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Customer Rating
5
Quality Buy and Great Choice For At Home Printing
on July 10, 2022
Posted by: KCURTAIN
from Los Angeles, CA
Verified Purchase:Yes
Printer is the perfect size for my one bedroom apartment, looks great and works well. It does all of it's functions well, holds a good amount of paper and I love the ability of having my usage connected to ink service to be able to get ink delivery when needed without having to think about it!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RLAZ
from Tomball, TX
Verified Purchase:Yes
We had the same printer before and fell like it was much more solid. This was seems fragile. The small window for selecting options is very hard to see and manage.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mick Jagger
from London, UK
Verified Purchase:Yes
I've only had it for two weeks, but so far so good.
Written by a customer while visiting hp.com
Posted by: Doc Paul
from Bethesda Maryland
Verified Purchase:Yes
Everything was handled in an amiable and competent manner. I have not yet opened the mailed carton because my old printer continues to work well. Is there a limit to the possible return of the new printer (in case the old one remains 'healthy')?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Aagie
Verified Purchase:Yes
It prints fine. But is even more noisy than the 6 year old model I had.
Written by a customer while visiting hp.com
Posted by: Sue S
from Bartow ,Florida.
Verified Purchase:Yes
It’s great. Works fine. Does the great job I expected. Is very quiet.
I’m not sure if I was able to sign for Instant Ink. The only problem was with the WiFi not the printer.
I’m not sure if I was able to sign for Instant Ink. The only problem was with the WiFi not the printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Imro
Verified Purchase:Yes
not clear how to setup and goes offline often - not clear why
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, August 9, 2022
Hi there.
I’m sorry that your printer was difficult to set up and that it has gone offline frequently. I can wholly understand why that would add up to a poor start to ownership. I want to help you remedy the offline problem. I hope the resources below accomplish that goal.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page by following this URL:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/37934576
If the problem persists, I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry that your printer was difficult to set up and that it has gone offline frequently. I can wholly understand why that would add up to a poor start to ownership. I want to help you remedy the offline problem. I hope the resources below accomplish that goal.
First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page by following this URL:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/37934576
If the problem persists, I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
i was hard to remove packing inside of printer u should of gave directions on how to all the packing leaving me 2 figure it on my own i was ready to send it back 2 u !
Written by a customer while visiting hp.com