Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Jackcomp
from midwest usa
Verified Purchase:Yes
I like the fact that it is on 24/7. It is fast and makes good quality copies. The only thing I dont like is the printer tray does not pop open, like in our previous printer, and the copies fall to the floor! Overall, a nice printer.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Michael R1
Verified Purchase:Yes
Love it so far! I needed to be able to scan from email to printer and then back again. Now I have that it is wonderful. Wish I had the power of fax though
Written by a customer while visiting hp.com
Posted by: Celda
Verified Purchase:Yes
Good printer but would have liked it better if the output tray came out automatically when printing as my previous hp printer did.
Written by a customer while visiting hp.com
Posted by: Linda C K
from I live in southernmost Illinois
Verified Purchase:Yes
I really don't care for this printer. I have had two OfficeJet Pros, which I really enjoyed. I'm disappointed with this model. It is slow warming up, slow printing and extremely noisy. It also feels and acts flimsy, without the stability of my previous ones. It did have the features I need-print and copy- but it is awkward to operate. I feel as though I am stuck with it, and will probably not buy another HP printer- definitely not online. I probably wouldn't have bought this one had I seen it at a store. I would not recommend it.
Response from hp.comBy Keith, HP Care, June 6, 2022
Hi, Linda.
I’m sorry that you’re not satisfied with your printer. It’s easy to understand why slow print speed, noisy printing and a general dissatisfaction with workmanship would be a disappointing start to ownership. I want to help you remedy the speed and noise issues and learn more about the device. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
Next, I'll explain a factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
Finally, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934576
If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry that you’re not satisfied with your printer. It’s easy to understand why slow print speed, noisy printing and a general dissatisfaction with workmanship would be a disappointing start to ownership. I want to help you remedy the speed and noise issues and learn more about the device. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
Next, I'll explain a factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
Finally, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/37934576
If any problem persists, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: NO NAME TODAY
from NEW MEXICO
Verified Purchase:Yes
I am pretty disappointed in this printer. It does not save any copies or scans to PDF which I needed. It scans one page at a time and you have to save them one page at a time. It seems to be pretty slow and was a nightmare to setup.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Marcelproust
from Colorado
Verified Purchase:Yes
Very easy to set up. Seems like it will be a good solid printer
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Mineral Collector
Verified Purchase:Yes
Printer Offic ePro 80 20 seems flimsier than Office Pro 8610 that ti had. Printer tray is very hard to get in and out sticks. Please send a spare. I know this opne is going to break .
Written by a customer while visiting hp.com
Posted by: Imastitcher
from Collierville TN
Verified Purchase:Yes
This printer takes a long long time to start printing, but once started prints just fine. Any other HP printer I’ve had in the past wasn’t that slow to start printing the first page.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com