Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Kat Anne
from Tulsa, Oklahoma
Verified Purchase:Yes
I was heartbroken when I broke my previous printer. This is the same model with some great updates. Makes excellent prints, I love it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: daveS50
Verified Purchase:Yes
So, it shows a (4) above, but in fairness it's more like a 4.5 because I realize these days I could not buy anything better. This printer replaced a 10'ish plus year old 7520 AIO printer and wanted/needed another AIO. Many features for the buck and the print quality is VERY good! The machine is not tiny and does have weight... which is what I wanted. There are many pros to this printer! But you want to know what I don't care for, so here it is. The screen is a lot smaller than my old unit and a bit overly sensitive when your finger in on something. Install is pretty direct and simple, but be warned, install process if filled with up-sells, so pay attention to what you're clicking during the process!! Next, the paper catcher is a total nuisance as it's not only flimsy but simply rests on the paper tray with no defined ledge, catch or snap. It takes finagling for several minutes to get it to rest just right before it stops the tray open message. During install it prompted me for full install (recommended) or basic install. I selected full and it gave me only basic because full is not compatible with windows 8.1. So, I'm stuck with basic and have lost some of the features. When I also installed it on my laptop (windows 10) I got the full. But this is for my desktop. Lastly, scan to computer from the printer does not operate. I must open the printer from my computer and select scan. Why?? I'm not unhappy... but some tweaking would have made this nearly the perfect printer. To close I like it but pay ATTENTION during the install. Oh, and I do love the instant ink program!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Margate, Florida
Verified Purchase:Yes
works great fairly easy to set-up used daily with no peoblems
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Spirit9
from Indiana
Verified Purchase:Yes
It runs out of ink fast!
Loses internet connection daily.
Paper drawer needs to be re-designed
Doen’t hold enough paper
Loses internet connection daily.
Paper drawer needs to be re-designed
Doen’t hold enough paper
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Mpetro
from PA
Verified Purchase:Yes
Great printer. No complaints so far. I easily print wirelessly from my phone.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from hollywood, ca
Verified Purchase:Yes
i did not like the screen of options (scan/fax/copy/etc.)( the way it swiveled and not stationary). the front screen kept popping open, so had to tape it closed
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Keith, HP Care, February 22, 2022
Hi, David.
I’m sorry that your printer has left you dissatisfied and that one of its parts has not stayed closed like it should. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you out of this dilemma, so I’ll direct you to a resource and some information I hope will reach that end.
I can’t tell from your review what part won’t stay closed or why, but I believe it deserves further investigation. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry that your printer has left you dissatisfied and that one of its parts has not stayed closed like it should. Your review is brief, but your frustration is clear – and wholly understandable. I want to help you out of this dilemma, so I’ll direct you to a resource and some information I hope will reach that end.
I can’t tell from your review what part won’t stay closed or why, but I believe it deserves further investigation. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I like my new 8025 all in one printer, great quality
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Made cheap not made as good as the 8610 all-in-one
Written by a customer while visiting hp.com