Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Ramona V
from Lindsay, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only will use HP! Every other printer I have ever given a chance has failed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: DiBryant
from Newfield, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was the easiest printer to set up, to use and the features are awesome for an inexpensive inkjet printer. Back to back printing and copying saves so much time. It connected with all of our devices easily.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: burger88
from ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have it about a month so far its been good prints nice picture
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Suz124
from DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does everything I need quickly, easily and with high quality
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TArizona
from Pima, AZ
Verified Purchase:Yes
Compared to my 8610, there's no comparison. Flimsy made and scared I'm going to break the paper holding tray. It sticks all the time and is so flimsy.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, June 29, 2021
Hi there.
I’m sorry to hear that you’re so dissatisfied with the workmanship and functionality of your printer. I can wholly understand why a fragile paper tray that sticks frequently would be a disappointing start to owning a new device. I want to help you remedy this situation and have a better experience with the printer going forward, so I’ll offer a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the paper tray to stick, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that you’re so dissatisfied with the workmanship and functionality of your printer. I can wholly understand why a fragile paper tray that sticks frequently would be a disappointing start to owning a new device. I want to help you remedy this situation and have a better experience with the printer going forward, so I’ll offer a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the paper tray to stick, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Makes a lot of noise in preparation to make a copy (s).
No, I would not recommend this to a friend.
Features
3
Performance
1
Response from hp.comBy Keith, HP Care, June 30, 2021
Hi, Sherri.
I’m sorry to learn that your printer has made a great deal of noise when preparing to make copies. I can certainly see why that would be a troubling side note regarding the health of the machine and a bad start to owning a new device. I want to help you resolve the situation, so I’ll suggest a resource and some information I hope will make that happen.
I can’t tell from your review what’s causing the noise you describe, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer has made a great deal of noise when preparing to make copies. I can certainly see why that would be a troubling side note regarding the health of the machine and a bad start to owning a new device. I want to help you resolve the situation, so I’ll suggest a resource and some information I hope will make that happen.
I can’t tell from your review what’s causing the noise you describe, so I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: JeriM
from Iowa
Verified Purchase:Yes
I find this a noisy machine with hard to reattach paper tray cover
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
I am NOT a happy camper with this printer. I'm so sorry that I bought it. It won't print half the time when I'm trying to print two sided. I discovered that the tray that comes with this printer doesn't have a tab to secure the paper. I'm thinking the problem lies with the paper being too loose. I'm just not happy with this printer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Keith, HP Care, July 2, 2021
Hi there.
I’m sorry to hear that your printer has performed poorly for you. The frustration you express is understandable, considering the device has not printed reliably when using the duplex feature and you believe the paper tray might play a part here. I want to help you resolve this situation, so I’ll direct you to a resource and some information I hope will make that happen.
I can’t tell from your review why the printer is not working consistently with two-sided printing or what might be wrong with the paper tray, but I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has performed poorly for you. The frustration you express is understandable, considering the device has not printed reliably when using the duplex feature and you believe the paper tray might play a part here. I want to help you resolve this situation, so I’ll direct you to a resource and some information I hope will make that happen.
I can’t tell from your review why the printer is not working consistently with two-sided printing or what might be wrong with the paper tray, but I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com