Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Catz
Verified Purchase:Yes
While the 8025 is everything I wanted and need in a machine of its type. I have yet to be able to use it because the printer itself has not finished set up. I went to hp.123 as instructed but my printer continues to tell me to finish set up. Hp.123 says printer ready.
Response from hp.comBy Keith, HP Care, December 9, 2020
Hi there.
I’m sorry to hear that your printer has not completed the setup process. I can readily understand why this would be tremendously frustrating, especially considering you’ve gone through all the necessary steps, so I’ll suggest a resource that I hope will help.
I can’t tell from your review why your printer displays the message that setup is not complete, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not completed the setup process. I can readily understand why this would be tremendously frustrating, especially considering you’ve gone through all the necessary steps, so I’ll suggest a resource that I hope will help.
I can’t tell from your review why your printer displays the message that setup is not complete, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: JosephT
Verified Purchase:Yes
nice footprint size, same volume of my old (RIP) 6600 HP which i liked so very nice replacement. Reasonable price + refund on old ink since new printer required a different size. Plus double sided printing. All good, very good. Looking forward to the ink "subscription' and we'll see how that goes
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rocky7777
Verified Purchase:Yes
I been buying HP Products for many years especially printers so far been please with my purchase
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Liz Rubie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not used it very much but it seems to be ok. it is very heavy.
Written by a customer while visiting hp.com
Posted by: Noel L
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Once I received it and got it hooked up, it works quite well
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Longie
from BEEVILLE, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I GAVE IT TO MYSELF FOR CHRISTMAS AND I LOVE IT. PLUS AND HP LAPTOP.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Not thrillef
Verified Purchase:Yes
[This review was collected as part of a promotion.] Device works great. However ordering replacement ink cartridges fro hpshopping has proven to be a challenge - you need to order ink well before you need it because the chartridges may be out of stock - I’ve never experienced this with other hp printing devices that live owned in the past.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: RKBay
from Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I Bought this month ago replacing another HP printer we had for about 10 years.
The set up was easy and it had all the features that I needed, its quiet and fast and had the individual ink cartridges I was looking for.
The set up was easy and it had all the features that I needed, its quiet and fast and had the individual ink cartridges I was looking for.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com