Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Anonymous
from PA
Verified Purchase:Yes
I love this printer. Fast, efficient, easy to use and easy to setup. Professional look
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MGT1
from Coconut Creek, FL
Verified Purchase:Yes
I just got this printer a few days ago. My opinion is that it makes so much noise/rumbling when it starts, before and after it prints.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Heavyweight
from Sanford NC
Verified Purchase:Yes
Haven't used it enough yet to really comment but i'm happy so far.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The Hp is good only that still confused about the instant ink enrollment. I was told that an ink will be mailed to me for free and will have 3 months free printing but was surprised to receive a message telling me that l have 100 copies only ,am just confused about everything.
Written by a customer while visiting hp.com
Customer Rating
4
Good printer but had problems with wireless set up
on October 19, 2020
Posted by: Anonymous
from Northern California
Verified Purchase:Yes
So far the printer seems to be working fine. My problem was with the set up. I followed all the instructions including aligning with my network for wireless printing. Although I was able to print from my iPhone/iPad, I was not able to print from my desktop without having the printer connected to the desktop with a USB cable. I was not able to figure it out and had to call a friend who works in IT. He had to walk me through a different process to connect the printer with my desktop. Once he helped me the printer was able to print wireless from both my iPhone and Desktop. He advised me to keep the printer in sleep mode when not in use (as opposed to turning it completely off when not using it). He said the printer may change the IP address if I turn if off and then back on. I'm hoping it continues to work and I don't have connecting issues in the future.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Murrells Inlet, SC
Verified Purchase:Yes
I like my new printer alot. But the past few times I've wanted to print from my phone, I have to use the print direct and my printer is not highlighted.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from NH
Verified Purchase:Yes
Every time I use the fax machine, I need to restart the printer
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, October 22, 2020
Hi there.
I’m sorry to hear that your printer’s fax function is not performing like it should. It’s easy to understand why needing to restart the printer each time you fax would quickly become frustrating, especially if you use the fax function frequently, so I’ll offer a resource and some information I hope will help.
I can’t tell from your review why your printer is performing this way, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer’s fax function is not performing like it should. It’s easy to understand why needing to restart the printer each time you fax would quickly become frustrating, especially if you use the fax function frequently, so I’ll offer a resource and some information I hope will help.
I can’t tell from your review why your printer is performing this way, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
2
wish I still had my 6830, much better product!
on October 21, 2020
Posted by: Retired now
from Chicago, Ill
Verified Purchase:Yes
wish I still had my 6830 printer, much better product, more friendly to use!
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com