Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Mr BRD
from California
Verified Purchase:Yes
Just received the printer, had help from James setting it up (shout out to James great job thanks for the support you deserve a big raise) --- as of now printer: so far so good.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
This is a great printer well worth the money, it’s user friendly too.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great all in one printer for a greater price.
on October 15, 2020
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
Great printer for a great price. You can't go wrong
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Loganville, GA
Verified Purchase:Yes
Have to use their cartridges and if they don’t come you cannot purchase yellow anywhere. Several sheets feed thru while printing. Double sided smeared.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
My Technician was great. Trying to talk to a live person was a miserable process
Written by a customer while visiting hp.com
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Little noisy but Getting used to it. It works great for what I need at home, haven’t had it for very long but think it’ll be just fine
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: HP8025
from Maryland
Verified Purchase:Yes
Just got this, haven't done any color printing, all B&W, about 200 pages and so far the cartridge is already over halfway gone! I don't think it should drain this fast, let me know if I'm wrong? Besides this the printer works great for all the my random home office needs, the wireless connectivity feature worked great as well!
No, I would not recommend this to a friend.
Features
3
Performance
4
Response from hp.comBy Keith, HP Care, October 22, 2020
Hi there.
Thanks for the review and the feedback. While I’m glad to hear that you like your printer’s wireless connectivity ability, and that it fits your printing needs, I’m sorry to hear you’re not satisfied with the rate it has used ink. I can understand why that would be a concern with a new printer, so I’ll provide some resources and information I hope will help.
First, I’m not sure whether you’re using a setup cartridge, a regular cartridge or an XL. Your printer uses the 912 ink cartridge. According to the HP website, the regular 912 black has a yield estimate of 300 pages, while the 912XL’s estimated yield is 825 pages. The numbers we use for page yields are estimates calculated by an international organization whose standards are used by all companies. So, results vary based on numerous factors.
Here are some facts on ink use that might help you get more prints without too much extra effort:
- As you probably already know, a high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If you have any further questions about ink use or any other aspect of your printer, I suggest that you contact us directly at +1 800-474-6836. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Thanks for the review and the feedback. While I’m glad to hear that you like your printer’s wireless connectivity ability, and that it fits your printing needs, I’m sorry to hear you’re not satisfied with the rate it has used ink. I can understand why that would be a concern with a new printer, so I’ll provide some resources and information I hope will help.
First, I’m not sure whether you’re using a setup cartridge, a regular cartridge or an XL. Your printer uses the 912 ink cartridge. According to the HP website, the regular 912 black has a yield estimate of 300 pages, while the 912XL’s estimated yield is 825 pages. The numbers we use for page yields are estimates calculated by an international organization whose standards are used by all companies. So, results vary based on numerous factors.
Here are some facts on ink use that might help you get more prints without too much extra effort:
- As you probably already know, a high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If you have any further questions about ink use or any other aspect of your printer, I suggest that you contact us directly at +1 800-474-6836. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Not as good as (and more expensive) the one I replaced however it's adequate.
Performance
4
Written by a customer while visiting hp.com