Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Magoowhoi
from Atlanta, GA
Verified Purchase:Yes
Great features, simple to operate, quiet. Does all well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sam36
from New York
Verified Purchase:Yes
I just hooked the printer yesterday, and it took about 1& 1/2 hours. So far so good.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TallMBA
from Texas
Verified Purchase:Yes
This printer is wonderful! It looks great, functions beautifully and super easy to set-up. I didn’t give it 5 Stars because the paper tray is temperamental. You think it’s all set and you get a paper tray error. Pull the tray out, put it back in and it is OK.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Clifton Forge Virginia
Verified Purchase:Yes
My previous printer gave up the ghost so I needed to replace the unit . . . My local computer store was out of printers (Due to Covid) and made a recommendation on a HP printer (unit predating/preceding this one) so I went with the newer model. As of now, I have not set up the fax function and cannot comment on that feature but all features otherwise functions well . . . I am very satisfied at this time.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: rbklday2
from Illinois
Verified Purchase:Yes
HP this printer came to me out of the box everything set up properly. It prints black in shades of pink. Blue in shades of pink. I spent 5 hours on the my computer and on the phone with tech. support with no resolution. We also have an 8620 and it prints perfectly every time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: tiddlywink
from Hyattsville, MD
Verified Purchase:Yes
I really enjoy using this printer, but I did not set it up, so I have no info about that. So far, printing all my stuff out has been a breeze!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: boymom
from Cincinnati
Verified Purchase:Yes
I was able to setup my new printer with ease. The step by step website instructions were invaluable.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: clane
from San Antonio TX
Verified Purchase:Yes
I cannot print a simple copy the way I want it because I do not have the available buttons to push. Color or B&W? One copy?
Response from hp.comBy Keith, HP Care, August 10, 2020
Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
To learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-officejet-pro-8030-all-in-one-printer-series/24208734/model/24208735
You can also visit a page on our support site that has diagnostic tools for various problems, including setup, cartridge and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
To learn more about your printer and all its features, or for help solving problems, you can access video tutorials, user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-officejet-pro-8030-all-in-one-printer-series/24208734/model/24208735
You can also visit a page on our support site that has diagnostic tools for various problems, including setup, cartridge and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com