Customer reviews from hp.com
HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Average customer rating
4.2
(4,829 Reviews)
Rating breakdown 4,829 reviews
5 Stars
3,012
4 Stars
877
3 Stars
387
2 Stars
173
1 Star
380
82%of customers recommend this product.
(
1,697 out of
2,064)
Customer Reviews for HP - OfficeJet Pro 8025 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Gray/White
Posted by: Steve in Texas
from Georgetown, TX
Verified Purchase:Yes
Easy to set up, prints quickly, and quiet. The idea of having ink and paper delivered automatically is brilliant!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Kemzy
Verified Purchase:Yes
Easy to set up, nothing complicated. I also like the print anywhere features
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com
Posted by: Parker 0521
from Georgia
Verified Purchase:Yes
I am very pleased with my purchase. The print quality is 💯. The support team with HP are awesome!!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Chiefmet
from Los Anfeles, CA
Verified Purchase:Yes
Gives trouble setting up
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, January 18, 2023
Hi there.
I’m sorry to learn that your printer was so difficult to set up, and that you’ve not found the information you need regarding the device’s warranty. I can understand why that would be a frustrating start to ownership. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. On the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/37934576
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
Finally, you can check the printer’s warranty using the following link:
- support.hp.com/us-en/checkwarranty
If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer was so difficult to set up, and that you’ve not found the information you need regarding the device’s warranty. I can understand why that would be a frustrating start to ownership. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. On the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/37934576
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
Finally, you can check the printer’s warranty using the following link:
- support.hp.com/us-en/checkwarranty
If you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: MzIzzie
from California
Verified Purchase:Yes
Unable to print wireless without paying for an app/HP+ for a monthly fee!
I would recommend this to a friend!
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Annalbs
Verified Purchase:Yes
Great printer
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: DBCAR
Verified Purchase:Yes
You would think officejet you could do office work. Cannot print a single check. only full sheets of three. HP says tape the check to a blank paper for a workaround. Ridiculous at best. Previous HP printers would do it with no problem. Backwards technology.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Customer Rating
1
PC cannot print two new printer and two technicians could not figure out why.
on February 7, 2023
Posted by: Disappointed, Dave
from Los Angeles California
Verified Purchase:Yes
PC. Unable to print to new printer & multiple technicians, could not resolve it.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 10, 2023
Hi, Dave.
I’m sorry that your printer has not printed like it should from your computer, and that two technical professionals have been unable to remedy the problem. Your disappointment comes as no surprise here. I want to help you get the device working properly. I hope the resource I’ve listed below guides you to that end.
I can’t tell from your review whether you contacted HP tech professionals or ones from a different organization, such as your place of work. If you’ve not done so already, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not printed like it should from your computer, and that two technical professionals have been unable to remedy the problem. Your disappointment comes as no surprise here. I want to help you get the device working properly. I hope the resource I’ve listed below guides you to that end.
I can’t tell from your review whether you contacted HP tech professionals or ones from a different organization, such as your place of work. If you’ve not done so already, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com