Customer reviews from hp.com
HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(998 Reviews)
Rating breakdown 998 reviews
5 Stars
684
4 Stars
171
3 Stars
46
2 Stars
31
1 Star
66
87%of customers recommend this product.
(
819 out of
942)
Customer Reviews for HP - OfficeJet 3830 Wireless All-In-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Customer Rating
5
Just right
on May 30, 2017
Posted by: Mack10
Price and function just right for me
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Please Overall.
on May 31, 2017
Posted by: CROB
I was pleased with the purchase and the price. I used them for graduation presents. They were a hit.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
2
buy at a store NOT online
on June 16, 2017
Posted by: debbers
from Hibbing, MN, USA
Less than three months after I bought this, vertical lines appeared on the touchscreen. More lines appeared in the days that followed including one bar becoming wider. I contacted the seller, because there was no way to contact HP by phone. After listening to many "menu" choices, I was told that I need to go online. When I did, I was to told to do some things that did not make sense to me. I am not a computer expert. And I do not understand "computerese". I was disconnected from the "chat". I got a call back and we started again. Half an hour later, I was told that they would send me a new one and I had to return the old one. Fine. Then I was asked for a credit card for collateral. When I asked "what collateral?", I was told "in case I didn't return the old printer". Well, I don't give my credit card out over the internet. The two arguments he gave me for the safety of doing so, I've heard before and had that credit card hacked. I told him that I would not give him my credit card info and told him we were done. I disconnected and will just live with the lines. I am disgusted with the length of time I was online trying to fix this. It would have been much easier if I had purchased this item at a "brick and mortar" store, so that I could just take it back there to be fixed. I will NEVER buy another printer, HP or otherwise from a website ever again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Connecting to my computer has been a nightmare.
on July 7, 2017
Posted by: Ev39
It has taken 3 weeks and several helpers to finally get connected. Why can't directions be in plain English for us computer dummies????
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
4
I am having trouble when I print from web.
on July 15, 2017
Posted by: Happy456
from Onalaska, TX 77360, USA
I have a little trouble printing from web. It prints some pages and others it doesn't send to que. I have to turn it off and on again sometimes to get it to print. Any suggestions to solve the problem??
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
I love this printer
on July 18, 2017
Posted by: pmj23
from Miami, FL, USA
I love the features on this printer
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Vonya21
Verified Purchase:Yes
The printer is working great I'm able to print copy scan and fax once I hook up my landline I'm also able to print from my cell phone which is a plus
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: nurse30705
from Chatsworth, GA 30705, USA
Verified Purchase:Yes
Got my new printer very quickly. Easy set up. Would recommend it.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com