Customer reviews from hp.com
HP - Tango Wireless Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Wisp Gray
Average customer rating
4.2
(336 Reviews)
Rating breakdown 336 reviews
5 Stars
224
4 Stars
44
3 Stars
21
2 Stars
13
1 Star
34
85%of customers recommend this product.
(
182 out of
215)
Customer Reviews for HP - Tango Wireless Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Wisp Gray
Posted by: fifirav47
from Chardon, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just purchased this printer and am more than pleased with its quality performance. It works well with b/w and color printing. It is compact and quiet. Easy set up. Also signed up for the Instant Ink program, which seems to be a good value for the money, given the cost of cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Christine7
from California
Verified Purchase:Yes
I bought this a week ago am loving it will definitely recommend it
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: peter12134567891011121314
from lake forest IL
Verified Purchase:Yes
doesn't work... setup is not seamless. support is hard to find. tinkertoy.
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from hp.comBy Keith, HP Care, May 14, 2020
Hi, Peter.
I’m sorry to hear that your printer displayed blinking light errors during setup. I can understand why that would be an unwelcome and frustrating surprise, so I’ll offer some resources and information that I hope will help.
I can’t tell from your review why your printer is not working like it should, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer displayed blinking light errors during setup. I can understand why that would be an unwelcome and frustrating surprise, so I’ll offer some resources and information that I hope will help.
I can’t tell from your review why your printer is not working like it should, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: NYCMike
from NYC
Verified Purchase:Yes
I am very disappointed in this product. I am accustomed to being able to plug and play and troubleshoot when necessary. Every step of the way so far, I have needed tech support because it lacks controls apart from the app. I dislike not being able to see what is going on inside my printer's processes especially when it does not connect.
I turn off my wifi and do unplug my printer (to save electricity like any other appliance). I do not like that it has so much trouble re-connecting to the network when I re-start it.
Wireless is not for me-- especially when there is no other communication option to command it to print. I dislike not having a screen with error or success messaging. I will return this, if possible.
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Customer Rating
3
Insufficient information in HP data about Tango
on September 28, 2020
Posted by: sudu
from Chicago, IL
Verified Purchase:Yes
I bought this printer (a new HP offering) to replace a workhorse (HP Officejet 4630) that died. My home needs for a printer are simple. Yes, Tango will turn ON and OFF, but only by pressing a button on the rear of the printer. Yes, Tango will print, but it pushes two or more sheets of paper through the printer, instead of one. Yes, Tango will scan, but only of of a photo on my cell phone. I can scan a document only by taking a photo of it. Tango is flimsy and not a good buy for an older citizen.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from Washington, DC
Verified Purchase:Yes
Nice enough little printer, I like the size and speed, easy to set up. I feel a bit duped though, as it's advertised as a "printer/scanner/copier", but the scan and copy functions are just "take a picture of it with your phone". Ok for scanning a page or two, but I occasionally need to scan multi pages and it's not very convenient.
No, I would not recommend this to a friend.
Features
1
Performance
4
Written by a customer while visiting hp.com
Posted by: Armandito
from Miami FL
Verified Purchase:Yes
Advertised as a Scanner which it IS NOT. Felt I was scammed...
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: bkmoto
from New York, NY
Verified Purchase:Yes
Looks great, prints great and the instant ink is a great deal! Doesn't look like a office or cheap printer. Fits in a modern living room without trying too hard!
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com