Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: Sprung on HP
from Seattle, WA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my second HP photo printer. It’s budget friendly and much quieter then the last. I have never been disappointed with the quality and functionality of HP products.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JCP15
from Hopewell Junction, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced an older HP printer this week with the ENVY 7855. It was very easy to set up and connect to wifi. The printing on photos and paper is great. And it's a nice compact size.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Nurse48
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased printer two weeks ago and I am still learning about all the wonderful features available! I love the wireless capability and that I don't have to worry about running out of ink since I signed up for Instant Ink feature.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sitt
from Edmond OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer a week or two ago to replace another HP that was not performing well. This one has worked as well as desired.
I would recommend this to a friend!
Features
3
Performance
4
Written by a customer while visiting hp.com
Customer Rating
1
everything works great except the document feeder
on March 7, 2020
Posted by: Nojoy
from NJ
Verified Purchase:Yes
Installed the printer, thought the printer was working fine. Did not check the document feeder, big mistake, it does not work. Insert document printer reports the document is loaded, then it fails to feed the document to the scanner plate.
Features
5
Performance
1
Response from hp.comBy Keith, HP Care, March 12, 2020
Hi there.
I’m sorry to hear that your printer has not worked like it should. I can understand how setting up a new printer only to have the feeder malfunction would be disappointing as well as frustrating. With that in mind, I’ll suggest some things I hope will help.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up paper or push through too many pages:
- support.hp.com/us-en/document/c01728503
You can find more troubleshooting guides as well as user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
If the problems persist or there is any other way that we can help you, I hope you’ll get in touch with us directly for support. We want to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not worked like it should. I can understand how setting up a new printer only to have the feeder malfunction would be disappointing as well as frustrating. With that in mind, I’ll suggest some things I hope will help.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up paper or push through too many pages:
- support.hp.com/us-en/document/c01728503
You can find more troubleshooting guides as well as user manuals, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
If the problems persist or there is any other way that we can help you, I hope you’ll get in touch with us directly for support. We want to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: MIKEY1220
from DECATUT IL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] GREAT AND IS JUST WHAT I NEEDED AND EASY TO SET UP AND USE.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rich25
from Evergreen Park
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old HP printer stopped working properly after about 14 years. So naturally when I started to look for a replacement, my first choice was HP. I contacted HP and they asked what options I was looking for. They suggested the ENVY 7855. It was exactly what I needed and the price I paid was great. Thank you very much HP!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ar2ro
from Palmetto Bay. FL
Verified Purchase:Yes
It is a very good printer. It works so good for me!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com