Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: jkruk47
from Nutley N J
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am unable to print 8x10 photos can’t figure out why. Can u help? This one of the things I require with a printer It already ran out of ink
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from hp.comBy Keith, HP Care, January 29, 2020
Hi there.
I’m sorry to hear that you’re unable to print 8-by-10 photos on your printer. I can understand why that would be disappointing and also a bit puzzling. Given that, I’ll see whether I can point you toward some helpful resources.
First, you can find troubleshooting guides, video tutorials, user manuals, software updates and other materials for your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
From your review, I can’t tell what’s at the root of this issue, so if you don’t find what you need in the materials linked above, I recommend that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I’m sorry to hear that you’re unable to print 8-by-10 photos on your printer. I can understand why that would be disappointing and also a bit puzzling. Given that, I’ll see whether I can point you toward some helpful resources.
First, you can find troubleshooting guides, video tutorials, user manuals, software updates and other materials for your printer here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
From your review, I can’t tell what’s at the root of this issue, so if you don’t find what you need in the materials linked above, I recommend that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: conniep54
from Watkinsville, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the features and the easy installation of this product!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Very nice computers better size fits in my room be
on February 5, 2020
Posted by: Anonymous
from Albany N Y
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer about 3 weeks ago maybe not quite maybe for it's very nice I like it alot seams easy to use
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: woolly Father
from Miami Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working better than my 5660 which I had to replace. Keeping my Fingers Crossed.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Loco
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned an HP 3750 for years. The used inkwell finally filled up and there is no way to fix or clean it. I purchased the Envy Photo 7855 about a month ago. It has been really easy to use and it is fast and pretty quiet. I like the Instant Ink feature. The Smart tools are fabulous. I use it on a network at home. It installed like a breeze and has been perfect ever since. Good work HP
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Geog
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this online and it was delivered In just under 2 days.
It was super easy to set up and worked perfectly.
It was super easy to set up and worked perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Popsi
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replacement of fHP printer I had for 3+ years. Everything works well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KarenQ
from Indianapolis, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this about a week ago. The setup was extremely easy with only a few questions to answer and then the printer was ready to go. Documents I have printed are good quality. I have not printed any pictures yet but am sure those will also be quality prints. This is my 2nd HP Envy printer and I am very happy with this line of products.
I also like how easy it is to operate from both my iPad and iPhone and that was a feature I looked for specifically when getting this printer. Everyone in my family was quickly set up on their iPhones as well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com