Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: RoeJo
from Maine
Verified Purchase:Yes
I thought this printer would suit all of my printing needs. I guess I underestimated how much printing I do until using this printer. The tray doesn’t have the paper capacity I was hoping for and it prints slower than I am used to. Other than that, the print quality is great! It doesn’t have a big footprint so it doesn’t take up much room. It has a boatload of features that are pretty remarkable too.
Pros: Affordable
No, I would not recommend this to a friend.
Features
5
Performance
3
Response from hp.comBy Mary, HP Care, April 4, 2019
Hi there,
I am really sorry to know that you are not satisfied with the amount of paper you can load and you find the printing speed pretty low.
Bear in mind, the paper capacity was designed to be optimal for home use.
I would recommend that you follow the steps in the appropriate document below to identify and fix your slow printing problem:
- Slow printing for Windows: support.hp.com/document/bud03409
- Slow printing for Mac: support.hp.com/document/c01928898
I hope that this can save you a lot of time and that very soon you will be enjoying your printer as you deserve. That would make us really happy!
If the problems persist, please feel free to contact us at: hp.com/contactHP
Antonio
HP Care
hp.com/support
I am really sorry to know that you are not satisfied with the amount of paper you can load and you find the printing speed pretty low.
Bear in mind, the paper capacity was designed to be optimal for home use.
I would recommend that you follow the steps in the appropriate document below to identify and fix your slow printing problem:
- Slow printing for Windows: support.hp.com/document/bud03409
- Slow printing for Mac: support.hp.com/document/c01928898
I hope that this can save you a lot of time and that very soon you will be enjoying your printer as you deserve. That would make us really happy!
If the problems persist, please feel free to contact us at: hp.com/contactHP
Antonio
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
4
Well done good price, U will get your moneys eorth
on March 26, 2019
Posted by: AlpacaAirship
from Fredericks, Va
Verified Purchase:Yes
Many improvements since my last Hp. Only reason 4 stars due to tiny screen
Cons: Smoother Mouse Pad
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: LadyDi66
from North Hills, Ca
Verified Purchase:Yes
I purchased this printer three weeks ago and I am very pleased. I love that I only need one tri-color cartridge instead of three. Very cost effective.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ckds253
Verified Purchase:Yes
Love the functionality of this all-in-one printer. It does what I need it to do and pictures come out great!
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: ambiance
from balltimore md.
Verified Purchase:Yes
I am so glad I got this printer as it does great with photos as well as documents
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: huntress320
from Indiana
Verified Purchase:Yes
I purchased this recently because my Officejet Pro was not working properly. Seems to be working so far. Have not tried printing photos yet so can no speak to that feature.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Tribbett
Verified Purchase:Yes
Although I have only had my device since early March, I am very happy with its performance.
Cons: Smoother Mouse Pad
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Julie57
from kansas city, MO
Verified Purchase:Yes
I haven't used this enough to be informative -seems louder than my other HP / and keeps saying paper needs refill -its full !
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com