Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4 out of 5
4.4
(1,517 Reviews)
Open Ratings Snapshot
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product. 
(
1,010 out of 1,155
)
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Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Customer Rating
2 out of 5
2
on March 4, 2019
Posted by: Leema87
from Texas
Verified Purchase:Yes
The printer is good when it works. It keeps disconnecting from devices. I gave up
Pros: Affordable
Features
3 out of 5
3
Performance
1 out of 5
1
Response from hp.comBy ChelseaHP CareMarch 7, 2019
Hey there,

It's fantastic to hear that you're happy with the printer when it works, I'm so sorry that it seems to keep disconnecting from your devices. I can fully understand how inconvenient this must get, so I'd like to make sure this gets resolved.

I don't have quite enough information to diagnose this issue, so what I'd recommend is getting in contact with us for support. We would be more than happy to discuss and troubleshoot this, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)

We look forward to speaking with you!

Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Envy Photo 7855
on March 10, 2019
Posted by: Weesh
from Teaneck, NJ
Verified Purchase:Yes
Great little printer. Does everything I need..
.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Sheet Feed Very Poor
on March 15, 2019
Posted by: gramma77
from Ocean County, NJ
Verified Purchase:Yes
Has a TERRIBLE problem grabing the paper or grabs too much. I buy very good paper. Huge problem when tryinng to FAX. Does not take legal paper.
Pros: Affordable
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Envy 7855 rocks!
on March 16, 2019
Posted by: IAMRAH
Verified Purchase:Yes
I have purchased several HP Pdoducts over the past 3 decades. This 7855 printer is superb and I am extreamly happy with its performance. Three thumbs up !!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easiest smart printer to use
on March 17, 2019
Posted by: lanchase
from Eastsound, WA
Verified Purchase:Yes
This printer uses an app and a self-setup feature that immediately communicated with my computer and wireless system. It has been so easy to use from anywhere in the house. We have used it to print color photos and documents and to scan and email multiple images and documents. I highly recommend the HP ENVY Photo 7855 printer.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great Hardware - Bad Software
on March 20, 2019
Posted by: Ed Z
from San Fran Bay Area
Verified Purchase:Yes
I love my new HP 7855 - coming from an HP 6600, I was disappointed with the admin software program that runs it.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good Printer
on March 21, 2019
Posted by: satelliteman2010
from GA
Verified Purchase:Yes
Have only had my Printer for a few weeks but so far I am very pleased with the performance and ease of setup. It makes beautiful prints and is very quiet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great printing and duplexing, but...
on March 24, 2019
Posted by: Marviv
from Piedmont
Verified Purchase:Yes
Printer works very well, I especially like that I can WiFi print directly to it from my iPad. The "but" is that it is far more noisy than my previous HP printer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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