Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: sledge001_2014
from Danville, VA
Verified Purchase:Yes
I LIKE THE FEATURES AND EASE OF USE. SIMPLE TO SET UP ON A NETWORK OF 4 COMPUTERS AND LAPTOPS
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kelly24862
from Florida
Verified Purchase:Yes
I received this printer on a Thursday and by Saturday the ink was gone. I got new ink on a Monday and it was empty by Friday. Might be good if you do not print a lot.
No, I would not recommend this to a friend.
Features
5
Performance
1
Written by a customer while visiting hp.com
Posted by: E J Carr
from Nashville
Verified Purchase:Yes
I received this Friday the 28th of August 2020. I was frustrated by the fact no Driver CD Software was included. The Set Up required a Download of an "APP" from HP. The lack of documentation was my next frustration. The wording in the instructions were confusing. The Printer is "Automatically" set for "Secured" mode, when the WiFi "sees" the Printer it requests a "PIN" or a "Password Key" . Neither of these requests make sense. What ever "PIN" it wants, I have no Clue regarding. Whatever "Password Key" its requesting is equally Meaningless. So I printout the "Web Access Test Results" found on the Printer's Touch Screen Options. Also Meaningless, since it offers no Clue to the where these requested "Codes" are found. So I discover, because its not in the "Very Limited" Owners Manual Instructions, the Touch Screen can be "Scrolled Down" to see other options - Well lo-n-behold there is a "WiFi Direct Password (Actually it's Numbers) but on the Screen it's called a "Password" - so at the "Network Internet Settings" on my "Windows 10" bottom bar, for active Icons (etc) I type in "the WiFi Direct Password (8-numbers, not a "Word") at the "Password Key" space, and the HP Printer accepts these "numbers" and "connects to the WiFi" Router. HOPE THIS HELPS OTHERS
No, I would not recommend this to a friend.
Features
4
Written by a customer while visiting hp.com
Posted by: kenjw803
from Salisbury Township, Pa
Verified Purchase:Yes
Very good product so far. Hope to get the same life out of this new one as I did the old one
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ex Auditor
from Texas
Verified Purchase:Yes
Fax will not work without separate telephone line.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: kayhen46
Verified Purchase:Yes
I like the printer, but, I do not like the ink . I copied about 6 papers before it started running out.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: mrsbrownknows
from Louisiana
Verified Purchase:Yes
It’s a good idea to preface that ink cartridges are not included with the printer purchase
Features
3
Performance
1
Written by a customer while visiting hp.com
Posted by: Jeffrey G
from Orange County, CA
Verified Purchase:Yes
HP products are generally easy to install. This Envy printer would not install. My computer would see the printer but the printer would not join my network wirelessly. I ended up having to slow my router speed for the printer to install properly. It took two days for me to figure out. I actually requested a return label to send it back. HP should have better network cards that can handle faster wifi speeds.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com