Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: Doris88
from Bethesda, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Even though I haven’t mastered the Fax function yet I love the wireless printing and the ease of set-up. Copying is a breeze and really fast...
I know I will love the other functions ( when I can get them functioning ) with the help of HP Support.
I know I will love the other functions ( when I can get them functioning ) with the help of HP Support.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: NRSteinbock
from Edgartown, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd version of a 5740 copier! I had one in Italy in my language lab for a number of years. When I returned to America, I bought the same version. After thousands of copies, I replaced it recently with the Envy Photo 7855. It's great! It was easy to install, is very fast and does all of the functions that I need for my work! I recommend it for a home setting/work setting like mine without hesitation!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: PeachesJ40
from Rocky Hill Ct.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I printed my first picture after setting up my HP ENVY Photo 7855 and I am amazed at the clarity, then I printed a document from my cell phone which is a Samsung and it was fast and easy to do. After that I printed out a e-mail from my tablet which is a Apple I pad air that also came out fast & easy. There are other features on my printer that I have not tried as of yet but I can say that I am more than satisfied with my purchase and would recommend it to anyone looking to buy a new printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dcebon
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer when I moved my office home and needed a multi-function color printer. This printer was easy to set up and pair with my computer. Today I set up and used the scanner in less than 5 minutes. Highly recommend this printer!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Chuckie2
from Maryland
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m Very happy with my HP 7855 All in one printer and look forward to getting great use out of it
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: mama23550
from Silver Springs, Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought the printer and just hooked it up so cannot say a lot yet but tried a picture and the quality was clear and crisp. I only have 4 stars because I personally never give a perfect score because there is always room for improvement. Great product.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Xsheetmetalman
from Aurora Il.
Verified Purchase:Yes
only bought because HP stopped making ink cartridges for C7280 that works fine. Thanks a lot.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, April 13, 2020
Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers, so I’ll try to offer some helpful suggestions.
First, to learn more about your printer and for help if you encounter difficulties, you’ll find user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
You also might explore our HP Print and Scan Doctor, a general diagnostic tool. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find a download available at this link:
- support.hp.com/us-en/document/c03286146
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers, so I’ll try to offer some helpful suggestions.
First, to learn more about your printer and for help if you encounter difficulties, you’ll find user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/hp-envy-photo-7800-all-in-one-printer-series/9073159/model/9073160
You also might explore our HP Print and Scan Doctor, a general diagnostic tool. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find a download available at this link:
- support.hp.com/us-en/document/c03286146
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Miguelsreview
from NYC
Verified Purchase:Yes
To be fair, I do like all the software features the printer came with. It is easy to use and easy to install. The bulkiness and printing quality is what really turned me off to the point that I returned it and got a Canon instead. HP printers used to print really good. I had a 8 year old HP printer that printed really good. The only reason I needed a new one was because the old one broke down. This is the second time I got an HP printer this year and both times I was disappointed. I went with the Canon Ts9520 instead because it offered many of the same features, it's not as bulky, and the printing quality is like night and day. Its It's very obvious that is much better. The scanning images is also much better in the Canon than the HP Envy
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com