Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: Find16
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing how easy the set up was. I've had HP printers before but this time I was especially impressed by the level of phone support for instant ink, and that the first 4-months are free to help determine which plan to use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MJSRUN
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install and the printer works great. Also, contains all of the functions required for home us.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Joani749
from St. Matthews, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the HP Envy Photo 7855. It's easy to understand and operate. Had a little difficulty understanding how to set it up but I am not very savvy when setting up things but I actually did it! Good value for the price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LotusMoM
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is such an upgrade from my previous printers. Not only does it have awesome features, the price is unbeatable. And the ink program simplifies regular maintenance.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Darwin E
Verified Purchase:Yes
[This review was collected as part of a promotion.] Startup instructions were intuitive and the printer performed flawlessly from the getgo.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Love instant ink setup but dislike troubleshooting
on December 28, 2019
Posted by: jwbeanbrain
from Lehi, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought another HP printer because I love the instant ink setup which is so convenient, but I had troubles with my new printer and it took me several hours before I could find a number to call to get the replacement parts I needed. There needs to be clearer directions on how to get help with new printer purchases.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Luv3hrts
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received my new printer a few weeks ago. Simple to use, great quality. It's my second envy printer- gave my first one to my daughter in college :)
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: terrydaw
from Yucca Valley CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Difficulty installing the ink cartridges, took 3 tries to get it right. Another problem area was installing the HpSmart software on iPhones and installing the full suite on a laptop. After multiple tries I eventually succeeded.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com