Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Posted by: AmStlCrzy
from Atlanta, GA
Verified Purchase:Yes
I bought this a month ago to replace my Office Jet Premium.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: nikita1
from South Carolina
Verified Purchase:Yes
The printer sometimes decides not to print. Only by talking to the support person did I find out I have to disconnect back of printer from power source. Wait and then reconnect to have it start printing again. This has happened twice in the last few weeks. Not happy about this AT ALL!
Pros: Affordable
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Drtommygun
from Reno
Verified Purchase:Yes
Very easy to set up, wireless set up and works great!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ftu209
from Seadford new york
Verified Purchase:Yes
The setup was very simple and I was able to print within minutes of opening the box.
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Grandpa Jerry
from Long Island, New York
Verified Purchase:Yes
I purchased this printer to replace an older HP printer. Since my wife loves printing pictures of our grand daughter, I looked for an all in one printer with photo capabilities. This printer met all of my requirements and I am extremely pleased with its performance so far. It was extremely easy to set up and install the software. The print quality is superb as well as the photo printing. I highly recommend the HP Envy Photo 7855 All In One printer
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Wally81
from Spring Valley, NY.
Verified Purchase:Yes
I am a committed HP owner and over the past fifteen years or so I have had at.least three printers for photo printing including a small 5x7 dedicated unit. So far the 7855 has proven to be superior in many ways. The ink is far less pricey, the repro quality is excellent and the speed is greatly improvrd. As usual HP has exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: CMH57
from Detroit, Mi.
Verified Purchase:Yes
Give me back my Photosmart 7520. Even though it failed, it was much easier to use than this Envy Photo 7855, which is not a good replacement. The screen and buttons are way too small and the buttons often require several taps before they work. Set up was a bit frustrating, not what I would call intuitive or well explained. It does print and fax (keyboard buttons for dialing are too small) okay, but I don't see any advantages. Scan features are minimal, compared to Photosmart 7520. Apparently the only resolution choices are default and "high," with no level definition of either.
No, I would not recommend this to a friend.
Features
2
Performance
4
Response from hp.comBy Chelsea, HP Care, March 23, 2019
Hi there,
First off, thank you so much for taking the time to share your experience with the printer so far. Feedback of this nature is vital to our product development teams, so we appreciate it. It's a little disappointing to hear that the printer hasn't quite been what you expected with regards to design and overall functionality, but I'm hoping that we can improve this for you.
If there's anything that we can do to help you make the most of your experience with the printer, please don't hesitate to contact us. We're always here for support, so you can get in touch anytime via your preferred method here: hp.com/contactHP
Chelsea
HP Care
hp.com/support
First off, thank you so much for taking the time to share your experience with the printer so far. Feedback of this nature is vital to our product development teams, so we appreciate it. It's a little disappointing to hear that the printer hasn't quite been what you expected with regards to design and overall functionality, but I'm hoping that we can improve this for you.
If there's anything that we can do to help you make the most of your experience with the printer, please don't hesitate to contact us. We're always here for support, so you can get in touch anytime via your preferred method here: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Nan9
from New York State
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very difficult to operate without a manual. Still many features I do not understand or can operate.
Pros: Affordable
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com