Customer reviews from hp.com
HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.4
(1,517 Reviews)
Rating breakdown 1,517 reviews
5 Stars
1,007
4 Stars
271
3 Stars
96
2 Stars
59
1 Star
84
87%of customers recommend this product.
(
1,010 out of
1,155)
Customer Reviews for HP - ENVY Photo 7855 Wireless All-In-One Instant Ink Ready Printer with 6-Month Instant Ink Subscription - Black
Customer Rating
5
It has everything I need all in one product.
on February 9, 2021
Posted by: pattibabee
from Sacramento, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I made an excellent choice in picking this printer as the one I needed to perform my items in many ways of my life.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: GracieNY
from New York, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I picked this printer because it had a good rating and met my needs, but was dreading setting it up and connecting my various devices. It was so easy to set up, I couldn’t believe it! (The hardest part actually was pulling the printer out of the box, which was packed well.) I’m not particularly technically savvy, but it’s so easy to use and the quality of the documents and photos is great. I would highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: AJoseph999
from Delray Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great printer. It has the added feature of a photo tray for printing photographs. Regular printing is a breeze. Very user friendly and setup was fast and easy. Wireless printing with the HP smart app is great. My opinion, best printer for home use. Cost was reasonable.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: V915
from Mudlick, Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just purchased about 6 weeks ago, and I love it. Easy to operate.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mot29
from Redding, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this HP printer about a month ago, but couldn’t get it to work until I went to a store to buy a replacement black cartridge because the one that came with the printer wouldn’t work. Since I bought the replacement cartridge the printer has worked great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tiger2068
from Erie,
Verified Purchase:Yes
[This review was collected as part of a promotion.] It"s on and off line. It prints some times the its off line and will not print
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: SRShp
from Mineola, NY
Verified Purchase:Yes
Good machine if you are are photographer. Did not have the necessary features that I needed such as 2 sided printing and scanning.
No, I would not recommend this to a friend.
Features
3
Performance
4
Response from hp.comBy Kacper, HP Care, March 7, 2021
Hello there,
This is very upsetting to hear that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en
Kacper
HP Care
hp.com/support
This is very upsetting to hear that you are not entirely satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.
Also, I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en
Kacper
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: jeannie702
from Lima, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The printer was fairly easy to connect to my laptops. The main problem is the touch screen. It doesn't always work. I just gave up on trying to turn it off. Every time I try to press shut down, it just turns back on.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com