This is a perfect upgrade for my printing and photo needs. I only purchase HP printers, and ordering this new one online for the first time was easy, efficient and delivered directly to my door on a bitter cold day.
It's performing well so far. I had an issue with it going offline the other day and immediately said "no, not again" as my previous printer would always go offline. I restarted the printer and everything connected.
First unit I received was defective; replacement unit sent & cartridge was defective - many hours of tech spt to get it working & it still keeps dropping the wireless connection. Frustrating!
I like this printer, but I had a major paper jam the second day I used it. I could not find info on how to clear it in all the materials that came with the printer. I had to call Tech Support.
Really happy with this printer. Set up was a breeze and it prints with easy, even from a phone. I like the two internal paper trays so that I don't have to mess with going back and forth from picture paper to 8x11.5. Thank you HP!