Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: Beff
from Saginaw
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got it out of the box put it 90% together and called the great tech's to get me the rest of the way home ... three calls, all were funny, it's a very nice printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tidewater
Verified Purchase:Yes
Besides being slow, every time you want to scan anything, you need to first find the hp smart app on your computer. Tedious printer.
No, I would not recommend this to a friend.
Features
3
Performance
5
Response from hp.comBy Keith, HP Care, March 17, 2020
Hi there.
I'm sorry to hear that the printer is yielding prints so slowly. I can understand why this would quickly become frustrating quickly. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help fix this for you.
Regarding the slow printing, often just updating the firmware can help. You can check whether an update is available for your printer and, if so, download it here:
- support.hp.com/us-en/drivers/selfservice/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If my suggestions don't seem to help, please reach out to us for support any time. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
I'm sorry to hear that the printer is yielding prints so slowly. I can understand why this would quickly become frustrating quickly. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help fix this for you.
Regarding the slow printing, often just updating the firmware can help. You can check whether an update is available for your printer and, if so, download it here:
- support.hp.com/us-en/drivers/selfservice/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If my suggestions don't seem to help, please reach out to us for support any time. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: nonop
from new york,ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] like the wireless feature. Also the sleek design. have to use it more to get a real feel for it.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: KLKing
from Bridgeville, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] The setup was fairly easy. I had a hard time inserting print cartridges at first. Now it's easy.. I could not find the paper tray at first. It is under the printer. I am not fond of its location. Once the printer was up and running, it prints beautifully for an inexpensive machine. It doesn't take much room either.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: DanielX01
from Lindenhurst IL.
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I use the HP smart app to print. I like it because it’s not as bulky as my other HP Printer. I love the features it has.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: greatgma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Hard to install, but once you do it's fine. Scan area is a little small if you don't get paper to copy on Perfectly you will miss part of what you want copied
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Snartha100
from Westchester Il
Verified Purchase:Yes
I did a baner and the pictures are amazing. And my son make a home work he live the doble died copy.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Trwatson
from Cadiz, Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second one I've owned and love how easy it was to set up.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com