Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: MPsecgu
Verified Purchase:Yes
I have this as a replacement , pleased with the product!
Pros: Affordable
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Nancy 7273
Verified Purchase:Yes
Love the new month long WiFi printer. I had a old printer so ad advanced printer is great.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jz17
from Boston
Verified Purchase:Yes
Purchased 3 weeks ago. Set up took 5 minutes. Impressed by the speed, quality and ease of use. Great value that was less expensive than buying cartridges.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: adrift
from Ball Ground, GA
Verified Purchase:Yes
I got this for Christmas and cannot get it to connect to my Mac
No, I would not recommend this to a friend.
Response from hp.comBy Chelsea, HP Care, January 14, 2019
Hi there,
I'm so sorry that the printer isn't connecting to your Mac properly! We always aim to provide a straightforward experience from the get-go, so this is disappointing to hear. Moving forward, let's see what I can do to help resolve this for you.
First, I recommend taking one of the following wireless setup avenues to connect your printer successfully:
- Install the HP Smart app via this link: 123.hp.com/us/en/devices/envy5055
- Install and run the HP Easy Start program
- Install the printer's full feature software and drivers via this link: support.hp.com/us-en/drivers/selfservice/model/14095768
If none of these options provide you with a solution, please contact us for support. We'd be more than happy to rectify this with you. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Chelsea
HP Care
hp.com/support
I'm so sorry that the printer isn't connecting to your Mac properly! We always aim to provide a straightforward experience from the get-go, so this is disappointing to hear. Moving forward, let's see what I can do to help resolve this for you.
First, I recommend taking one of the following wireless setup avenues to connect your printer successfully:
- Install the HP Smart app via this link: 123.hp.com/us/en/devices/envy5055
- Install and run the HP Easy Start program
- Install the printer's full feature software and drivers via this link: support.hp.com/us-en/drivers/selfservice/model/14095768
If none of these options provide you with a solution, please contact us for support. We'd be more than happy to rectify this with you. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: coconut21
from Oregon
Verified Purchase:Yes
The HP Envy 5055 is a low cost, all in one printer, with a screen showing every action that takes place,and very easy to use.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bellalinda
Verified Purchase:Yes
I love this machine. So easy to set up and use. This is my second one. I have one located in another residence
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Love it!
on April 4, 2019
Posted by: Jess8717
from PA
Simple to use, clean lines, great printer...we do not use a printer excessively, it works great for us!
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Judi1967
from La Conner WA
Verified Purchase:Yes
Appreciate easy access to inside if needed; like the compactness of this printer
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com