Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: Ms G1
Verified Purchase:Yes
I purchased this printer because I needed one that simple and easy to operate-also looked good. Glad I did. No problems/concerns so far.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: EJ14
Verified Purchase:Yes
I bought this printer because mine was old and needed to be updated and I couldn't be happier with it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: BROWN EYES
from Texas
Verified Purchase:Yes
Works wonderfully. Great buy ! Thank you & God Bless
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Pearvaya
from Queens, NY
Verified Purchase:Yes
Bout the printer/copier/scanner a few weeks ago; it’s keeping up to its promise that prints wirelessly perfectly; the screen tells exactly what needs to be done or what is going on; the extra program of instant ink is soo creative! A perfect fit!
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: RAAS
from wilmington de
Verified Purchase:Yes
Ok, first my printer died on me and I was in a rush when I purchased this item. But I was mislead when I read the "All-in-one" feature. My of my work requires scanning and I wanted a auto paper feeder. This unit requires scanning and coping paper sheets one at a time (ugh)! If I didn't buy extra ink cartridges I would have thrown it out the window by now. It also wants to run wireless and I prefer a direct PC line, so that also limits the capabilities.
No, I would not recommend this to a friend.
Features
1
Performance
2
Response from hp.comBy Chelsea, HP Care, November 28, 2018
Hey there,
I'm so sorry to hear that the printer isn't what you expected in terms of the scanning feature. I can imagine how time-consuming it is to scan each paper individually, especially since your work requires quite a bit of it.
If there's anything that we can help with to make your experience with the printer more enjoyable, please don't hesitate to reach out. We're always here for any questions you might have. Alternatively, we'd be happy to help you find a printer that's more suitable for your needs. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
I'm so sorry to hear that the printer isn't what you expected in terms of the scanning feature. I can imagine how time-consuming it is to scan each paper individually, especially since your work requires quite a bit of it.
If there's anything that we can help with to make your experience with the printer more enjoyable, please don't hesitate to reach out. We're always here for any questions you might have. Alternatively, we'd be happy to help you find a printer that's more suitable for your needs. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Stupid55
Verified Purchase:Yes
To assume everyone has internet is the top/bottom of stupidity!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Keeping It Simple
on March 8, 2018
Posted by: KaterinaS552486
from Columbus, Oh
[This review was collected as part of a promotion.] I have found this printer to be a great printer for if you are an artist or need a printer were you use a lot of color because it is great for those reasons. I have had in the pass other printer that when you use a lot of color printer tend leave spool streaks but so far I have not had this issue and I love it. Bonus the printer is light weight and does not take a huge amount of space.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ella 68
from Phoenix, Arizona
Verified Purchase:Yes
Love the price and the easiest set up ever. I'm 68 years old and this was fabulously easy.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com