Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: wolf moon
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this about one month ago and love it!! very reliable and easy to use and set up.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Easy to install printer that works decently wel...
on March 7, 2018
Posted by: EmilyO575870
from Chicago, IL
[This review was collected as part of a promotion.] Assembly / Installation: This is probably the easiest wireless printer I`ve ever installed. The printer itself comes pre-assembled with minimal accessories, just a power cord and the 2 ink cartridges. All you have to do is take off the plastic, remove one bit of cardboard on the inside, and plug the printer in. Then you follow the prompts on the printer`s screen. Ink:Installing the ink is easy, however the ink drawer has small plastic tabs that feel flimsy, and I was worried I`d accidentally break them off when installing the ink. I also felt that the ink cartridges were very small, the color ink was the cyan/magenta/yellow all combined into the same cartridge. I imagine it would run out of ink quite fast, and your only option for replacement is the name-brand ink subscription service. I prefer to buy my own ink as needed, and do not like this being the only refill option.Design:This printer is relatively low profile for an all-in-one printer/scanner. It is sleek and black with a small touch screen. However, the paper drawer is quite small, and I doubt it would hold more than 25-50 pages. I don`t like refilling my printer with paper constantly, so this is a bit of a drawback. Additionally, the paper drawer is not really easy to pull out, I had to lift the front of the whole printer up an inch or so in order to access the small indented handle to pull out the drawer.Setup:As mentioned, this is a very easy wireless printer to install. It comes with a single sheet "quick install" guide, and also walks you through the steps on the printer`s small touch screen. Just go to the url on your computer or smartphone, and download the installation program. It will then walk you through the steps and set up the printer automatically on your Wifi network. The process was very fast and easy, and involved no cords/USB connections, or intermediate steps with your router in order to connect. I was very happy with how easy the setup is.Printing:Printing is wireless easy from your phone or computer. You can also add it to Cloud Print to print to your printer from wherever you are. The print quality is pretty good for black and white, and decent for photos. There was some lighter horizontal lines visible in some colors in my test prints (especially in the blues).Scanning:Good quality and easy to use from computer.PROS:Very easy setupDecent black and white print qualityNice design and low profile makes it more compact than some all-in-one printersCONS:Small paper cartridge - will need to refill oftenPaper cartridge not easy to access without moving the entire printer. It`s also a bit flimsy, and also I already had 1 paper jam when I was first trying the printer.Ink cartridges are very small, and the only option for refill is to subscribe to their service. I imagine this is expensive, and personally subscription services annoy me.Print quality for photos could be improved. There really shouldn`t be any lines visible on a brand new ink cartridge.I wish there was an option for USB connection. Though the WiFi print was very easy to set up and works great so far, inevitably I`ve had connection issued with all my previous wireless printers that could only be solved using USB cord. This isn`t even an option on the HP Envy since there is no USB port.I wish there was a bypass tray. I print a lot of business checks and envelopes on my home printer and a bypass tray really is essential for me.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Super Sleek!!
on March 19, 2018
Posted by: KevinA135386
from Philadelphia, PA
[This review was collected as part of a promotion.] I received this product in exchange for my unbiased opinion. First and foremost the product is super duper sleek! I`m pretty tech savvy but it looked a bit futuristic coming out of the box. My favorite thing about this printer is that it ha a quiet mode and truthfully, it doesn`t even need it!!!y last printer was so loud that it made my dog bark every time it started printing and it would wobble very hard when printing but this printer is quiet and didn`t move at all. The setup is super easy due to the app just setting everything up although I`m not sure how easy it would be without an app and a smartphone but for me, it was seamless. The only thing I wish it had was some buttons because it`s only a touch display which is very smooth by the way because my previous printer had a display but it wasn`t sharp as far as reaponding to my touches. The pages printed fast and the color was solid. Since it seems so sleek and compact I didn`t expect it to be as good but I have to say that it definitely exceeded any expectations that I had. During my entire time using it, the app didn`t have any issues....hopefully any and all future updates to the app doesn`t cause any hiccups.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jeansprinter1
from Salt Lake City, Utah
Verified Purchase:Yes
I like the looks and it is way more compact compared to the one that died on me. I love it is an all in one but disappointed that I have to load the photo paper. Also exciting to have wireless connection.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
HP Envy 5055 All In One Review
on March 9, 2018
Posted by: AshleighH960106
from Los Angeles, CA
[This review was collected as part of a promotion.] When I first got the product I thought it was going to be bulkier than it was. I have gotten printers in the past and they were all pretty large. This printers size is very nice and slim and can fit anywhere. I love the fact that the printer connects to multiple computers very easily. Everything is simple, the paper loading and cartridge loading is very simple which I love. Once taking the printer out of the box setting it up was very simple. I read the directions and it was easy. Like mentioned before I have bought other printers and some similarities are the printing is quick the scanning is simple and so is the copying section. The product would meet my expectations if some hings were fixed. Those things being the cartridges not go out as fast. When shutting down it takes quite a while. When it prints sometimes it does half a copy and stops but does not leave any messages as to why it stopped. I used the ink that came with the printer and I kept getting the message re install ink cartridge every time I printed. I would not recommend this product to anyone until those things are fixed but other than that I like using it when it is working properly.
No, I would not recommend this to a friend.
Response from hp.comBy Mary, HP Care, April 4, 2018
Hi Ashleigh,
Thank you for the review. I hope we can get the things you don't like fixed so you can recommend this printer!
The cartridge error is odd, but it might just need something simple like a reset to fix it. There are some suggestions about how to solve cartridge errors in this online document: support.hp.com/document/c05543263
Updating the firmware can remedy many things. You could also try the 'Print and Scan Doctor', which solves most common printing problems: support.hp.com/document/c03286146
Also, please remember that you can always contact us for help at: hp.com/contacthp
Mary
HP Care
hp.com/support
Thank you for the review. I hope we can get the things you don't like fixed so you can recommend this printer!
The cartridge error is odd, but it might just need something simple like a reset to fix it. There are some suggestions about how to solve cartridge errors in this online document: support.hp.com/document/c05543263
Updating the firmware can remedy many things. You could also try the 'Print and Scan Doctor', which solves most common printing problems: support.hp.com/document/c03286146
Also, please remember that you can always contact us for help at: hp.com/contacthp
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Massage
from Leawood ks
Verified Purchase:Yes
Not planned but HP walked me through my needs and with ink plan I was satisfied
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tracy_Lpt
from Kansas
Verified Purchase:Yes
I bought this just over a month ago. What is missing is a resume button and/or notification to resume. If paper is out, I need to turn off the printer, then turn it back on. All other aspects are great.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: bab0528
from McPherson, KS
Verified Purchase:Yes
I bought this printer a month ago and am very pleased with the prints. I have found that HP printers typically make the best prints there are. I was pleased that I had a choice as to using wired or non wired connection. Always appreciate choices. I also love that this printer automatically prints both front and back in a multiple page print situation
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com