Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(979 Reviews)
Rating breakdown 979 reviews
5 Stars
670
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
835 out of
920)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: Printer deficit
from Bothell, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was so easy to install and the printing is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Brian j
from San mateo ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great printer/scanner/copier. For the price. Very easy set up,, very simple to use. Excellent quality copies. And you can even print from multiple sources. (Everyones i phone). Great buy!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Diana S122
from Middleburg, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m enjoying this printer. It’s easy to connect to from any device and prints are great
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Pat228
from North Myrtle Beach SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] 3 weeks old and finally I have a great printer. Love the instant ink. Very easy to set up and quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TrishaP
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer and as a 62 year old who isn’t necessarily the most tech savvy as I was when I was working full time and I now struggle with physical and memory issues this little powerhouse of a printer was a godsend. This little black box practically walks the print to your eagerly waiting hands it’s so darn simple to use! Don’t wait to chose this Envy because your friends will envy you how easy it is to use, but know what? At this price they can go home and order one too! Then you can get their email address of their printer and send them recipes direct. Ha ha!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kammie
from Drummonds Tn
Verified Purchase:Yes
Won’t coo to WiFi. Gave up and got a cord. Connected to my computer. Printed half a day and now will not print at all.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, May 5, 2020
Hi, Kammie.
I’m sorry to hear that your printer has not connected wirelessly like it should, and now it won’t print. I can understand why that would quickly become frustrating, so I’ll offer some suggestions that I hope will help.
I can’t tell from your review why your printer won’t work, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not connected wirelessly like it should, and now it won’t print. I can understand why that would quickly become frustrating, so I’ll offer some suggestions that I hope will help.
I can’t tell from your review why your printer won’t work, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Ahbee
from Los Angeles California
Verified Purchase:Yes
This replaced my HP 4520 and is comparable in style and features. It is small enough not to hog a desk and easy to set up through the new smart app that is recommend by HP. One feature of the app that is significantly better than previous model is Smart Scan which sits as an icon on my desk top and much easier to use than any other scan program I've had. The printed instructions have been trimmed down to uselessness, as if each word cost too much to bear. I'm betting that HP thinks their smart app covers everything, but having a description in words is invaluable.
I would recommend this to a friend!
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Sami G
from nebraska
Verified Purchase:Yes
We are very pleased with how this printer prints greeting cards. They look professional.
The 2 sided printing is very convenient
The 2 sided printing is very convenient
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com