Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(979 Reviews)
Rating breakdown 979 reviews
5 Stars
670
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
835 out of
920)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: beulah12
from St Louis, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just received my printer and it's great. I also appreciate the quick delivery and easy setup.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: tootsie23
from Rochester NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product about a month ago, and i am very pleased with it. I thought it was going to be hard to set up with out a CD. I found it very easy to set up on my lap top also. My old printer if the internet went down i always had to reset it. This one i do not. i would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Berry Lady
from Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Easy to set up. Everything seems to working as expected.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: THOME
from SAN DIEGO
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this one for myself so that my wife could I have the 4500.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great For The Money
on February 2, 2020
Posted by: bessbtrfly
from Aurora CO
[This review was collected as part of a promotion.] I bought this printer to replace another HP that I had which no longer worked. Very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Favster
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had the printer for short period. I really like the size for my home office. The page print is very clear and good speed of printing. Very easy to set up and load on all devices. Very happy with printer so far.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Smaller printer for travel - Excellent Choice
on February 11, 2020
Posted by: Kat10
from Yorktown, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a smaller printer for travel to our beach house. Easily transportable and can print, scan and copy - wifi ready and works well with my Apple/MAC electronics. Hurrah - I found what I was searching for. After setting up all my wireless electronics with a little help from on-line support I am ready to go. Thank You HP for another good product.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jorive
from Miami FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not happy wit neither HP the printer purchased, plus the Tech who mislead me....
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Keith, HP Care, March 11, 2020
Hi there.
I’m sorry to hear you’re unhappy with your printer and also with the input you received before purchasing it. I can understand how that would be an unsettling combination, so I’ll offer some resources and information I hope will help.
From your review, I can’t tell what issues you’ve encountered with the printer, or what you were told before you bought it, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any necessary troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear you’re unhappy with your printer and also with the input you received before purchasing it. I can understand how that would be an unsettling combination, so I’ll offer some resources and information I hope will help.
From your review, I can’t tell what issues you’ve encountered with the printer, or what you were told before you bought it, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any necessary troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com