Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: All mine
from Milwaukee, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it to replace an older printer. I wanted to be able to print from my phone. It works great and was easy to set up. I didn't sign up for the instant ink. So far, I'm happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: yayas oma
from california
Verified Purchase:Yes
[This review was collected as part of a promotion.] Set up for the Envy 5055 was easy. It performs well and I am very pleased, especially with the price.
I needed to replace my HP Office Jet after many many years of dependable printing and feel the Envy will do the job quite nicely.
I needed to replace my HP Office Jet after many many years of dependable printing and feel the Envy will do the job quite nicely.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Carol87
from Houston
Verified Purchase:Yes
I bough this printer a month ago, and it’s amazing . The printing is fast and the Bluetooth connection is amazing .
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: janetg57
from Lake Villa, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this printer. Some easy to use. Dummy proof. Tells me what to do and when to do it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: char1
from Cleveland, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with this purchase. Purchase price was great.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sleigh70
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Printer feeder jammed so I needed a replacement. Irish was very helpful.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Teaka
from Maggie Valley, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this printer for a short time, but have had HP Printers in the past. This one is perfect for my needs. Thanks to the customer service rep who recommended it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JWD1973
from Vinalhaven, MAINE
Verified Purchase:Yes
It worked good the first time I used it. The second time it constantly said to close paper tray even though the tray was closed. The problem turned out to be a plastic tab broke off the paper tray. I could probably get a new tray but the tab is so easily broken Im just going to buy a different printer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy HP Care, September 24, 2019
Hi there,
I'm very sorry that you've been receiving these paper tray messages. I understand this must be inconvenient and I regret that we didn't deliver a more seamless experience.
Given that this is a physical issue, I recommend contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope you’ll allow us an opportunity to make amends and again, my sincerest apologies.
Chelsea
HP Care
hp.com/support
I'm very sorry that you've been receiving these paper tray messages. I understand this must be inconvenient and I regret that we didn't deliver a more seamless experience.
Given that this is a physical issue, I recommend contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope you’ll allow us an opportunity to make amends and again, my sincerest apologies.
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com