Customer reviews from hp.com
HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Average customer rating
4.5
(978 Reviews)
Rating breakdown 978 reviews
5 Stars
669
4 Stars
199
3 Stars
44
2 Stars
24
1 Star
42
91%of customers recommend this product.
(
834 out of
919)
Customer Reviews for HP - ENVY 5055 All-in-One Instant Ink Ready Inkjet Printer with 6-Month Instant Ink Subscription - Black
Posted by: Chriz
Verified Purchase:Yes
I like that it was easy to set up, prints well and that, if I've ordered HP ink online correctly, I don't have to worry about running out of ink!
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Envy 5055 All-In-One
on January 30, 2019
Posted by: Godbless2019
from Sheldon Woods, Texas
This is an excellent printer. It was remarkably designed, it is vert east to use, it does not take up much space, manageable in mostly all, because I like to have my printer next to me.
I Like HP Printers and have ben purchasing for over 15 years. Keep up the good work in designing.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: User 1111
from Florida
Verified Purchase:Yes
I bought this printer recently replacing a much larger unit. This is a great printer with a small profile. If you are an occasional printer this is a great one. Love it. Easy to set up with WIFi.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Burgie
Verified Purchase:Yes
My HO Envy. Printer is perfect. Easy set up, easy start and all functions work great.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jim920
Verified Purchase:Yes
The Envy is easy to set up and use. It operates very efficiently, All things considered it is the best printer, scanner and copier I have owned and used. I am very satisfied..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: KarenS13
from Missouri
Verified Purchase:Yes
replaced a 4500 series after years of perfect results- I hope this one lasts as long! Super easy to install, great print quality, 2 months free printing when you sign up for enrolling the printer in the HP Ink program. Love knowing ink will be delivered when I need it, at an affordable price. So satisfied, I will only buy HP printers!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: crpp
Verified Purchase:Yes
Printouts come out with upper left edge shredded.
All alignment, performed several times, and paper reloaded several times.
All alignment, performed several times, and paper reloaded several times.
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Chelsea, HP Care, March 3, 2019
Hey there,
I'm so sorry about these misfed prints you've seen lately. I can understand how inconvenient this must be, especially given that you've already performed some important troubleshooting. I assure you that we always aim to deliver a much more reliable experience, so I'd like to make sure this gets resolved going forward.
Here are some other tips for improving paper feeding that you might try:
What I’d first recommend is cleaning your printer’s rollers, as this often remedies any inconsistencies with improper paper feeding. You can find the steps for how to do so in this document: support.hp.com/us-en/document/c05578160
A few other suggestions include the following:
- Ensure that you've set the paper guides very precisely, giving specific attention to the paper height guide
- Review the steps in the following paper jam troubleshooter: support.hp.com/document/c05547613
If this falls short, please don't hesitate to contact us for support. We're always more than happy to help, so you can get in touch anytime via call or chat at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
I'm so sorry about these misfed prints you've seen lately. I can understand how inconvenient this must be, especially given that you've already performed some important troubleshooting. I assure you that we always aim to deliver a much more reliable experience, so I'd like to make sure this gets resolved going forward.
Here are some other tips for improving paper feeding that you might try:
What I’d first recommend is cleaning your printer’s rollers, as this often remedies any inconsistencies with improper paper feeding. You can find the steps for how to do so in this document: support.hp.com/us-en/document/c05578160
A few other suggestions include the following:
- Ensure that you've set the paper guides very precisely, giving specific attention to the paper height guide
- Review the steps in the following paper jam troubleshooter: support.hp.com/document/c05547613
If this falls short, please don't hesitate to contact us for support. We're always more than happy to help, so you can get in touch anytime via call or chat at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Gammy of 6
from Toms River, NJ
Verified Purchase:Yes
This HP Envy 5055 Printer is replacing an old HP Printer that I loved. When I couldn't replace with the same, I tried another that I was very unhappy with. But, I persevered and found this HP Envy and I'm in love all over again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com