Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,104 Reviews)
Rating breakdown 6,104 reviews
5 Stars
2,943
4 Stars
1,688
3 Stars
944
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,943 out of
4,980)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
This is my second side-by-side,it's the best
on August 19, 2022
Posted by: Reggie
[This review was collected as part of a promotion.] Ice maker is easy to get to. Frozen food doesn't lost in back or at the bottom of the freezer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Refrigerator for the Price
on August 19, 2022
Posted by: Carol Todd
from Guffey, CO
[This review was collected as part of a promotion.] This refrigerator is ever bit as wonderful as the one I had, which suddenly quit working. I am so glad an almost identical replacement was available! It fits perfectly into the very confined space for it in my kitchen, matches my other appliances, and looks great! The delivery of it, however, involved 3 weeks of grief.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not a large fridge
on August 21, 2022
Posted by: Reeves Family
from Las Vegas, NV
[This review was collected as part of a promotion.] This came with our new build rather large Pulte home as an upgrade. We actually should have upgraded to a much larger one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product at a good price point
on August 26, 2022
Posted by: Messica
from VA
So, I've had this refrigerator for 2 and 1/2 years now. I bought it when my Kenmore elite went bad and my house was a rental before I moved back into it. The rental family didn't have any problems with it and when I moved back in, it is working nicely. I've had to work with the settings to make sure my refrigerator wasn't freezing things, but I got that straight. Ice maker and water work perfectly and the filter is easy to change. Shelves and drawers are simple and easy to clean. They've held up well with kids pulling on them. The only thing that I feel like I'm missing is a deli drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok not Great
on September 7, 2022
Posted by: RGCane
from Coral Springs, Fl
I bought my refrigerator last year and initially it was great. Around the 7 month we started having ice cubes randomly drop from the dispenser. We did check to make sure there weren't any random cubes stuck in the hopper or near the bottom of the dispenser. Then last month just before the 1 year warranty expired, the fan stopped working and it stopped cooling on both sides of the fridge. Had to throw away some items that were above temp in the refrigerated side. It took almost a month to get the repair completed. The fridge itself does ok when working. Storage is decent but it still seems like the cold air doesn't circulate as well as it should on the refrigerated side. The fridge is not over loaded so it can get good air flow. Hopefully no more service issues come up since the warranty is set to expire in a few weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Replaced in kind - cosmetic defect
on October 14, 2022
Posted by: Jeeves2348
from NEENAH, WI
[This review was collected as part of a promotion.] We had a 2000 model of basically this same fridge in white and it lasted 19 years. Consumer Reports still ranks them high so we bought this one hoping for similar life. My wife regrets falling for the stainless steel hype - it shows fingerprints like crazy and the old white enamel was easier to keep looking clean. We also think the build quality has slipped since the fridge door handle is 1/4" higher than the freezer door handle - not lined up like the manufacturer pictures show. Doesn't change the function but it's noticable and bugs us. Fridge and freezer temps checked out spot on with the default settings. Can't comment on the thru door water & ice as we don't use those functions - did not even hook up the water supply and the first thing I did was remove the ice maker bin to get more freezer space. I wanted to buy the model without them but it cost more and was not readily available.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
NOT RELIABLE
on October 17, 2022
Posted by: Sr Veg
from West Palm Beach, Florida
[This review was collected as part of a promotion.] this refrigerator was part of the new home and the first one started tripping the breaker several times, some food spoiled several times! builder electrician tested and even changed breakers just in case al was fine but it keeps tripping. whirlpool service tech final came and said it was a bad compressor. this is a new 4 month old fridge! after much pushback finally builder got us a new one that is also doing the same thing!
other than that it is very low quality for the price and spaces inside is very small.
Id like to upgrade to one with more features and space but I dont trust the brand after this experience. I would give it 0 stars if possible.
other than that it is very low quality for the price and spaces inside is very small.
Id like to upgrade to one with more features and space but I dont trust the brand after this experience. I would give it 0 stars if possible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 19, 2022
Thank you for sharing your insights with us, Sr Veg. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
A lot of space wish it had one more shelf
on November 16, 2022
Posted by: Shirley
from Marshfield
[This review was collected as part of a promotion.] Bought this a month ago just love it wish it had one more shelf
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com