Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,794 Reviews)
Rating breakdown 6,794 reviews
5 Stars
3,212
4 Stars
1,887
3 Stars
1,058
2 Stars
293
1 Star
344
78%of customers recommend this product.
(
4,205 out of
5,366)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
Fridge
on March 30, 2026
Posted by: Fridge 82
from Royse City, TX
[This review was collected as part of a promotion.] I love it, but the only thing is that I wish the freezer was bigger.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy and Questionable Reliability
on April 5, 2026
Posted by: Show Horse
from South Carolina
[This review was collected as part of a promotion.] This refrigerator was delivered one month ago. I bought it based on favorable reviews. My experience has been just the opposite. The cooling fan in the freezer is very noisy. It sounds like the motor has a bad bearing(s). The refrigerator is very noisy compared to my previous refrigerator. Last night the refrigerator shut down. When I awoke this morning, I unplugged the refrigerator and plugged it back in. It is cooling now, but I don't know for how long.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 6, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 945012.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 945012.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com