Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,727 Reviews)
Rating breakdown 6,727 reviews
5 Stars
3,183
4 Stars
1,867
3 Stars
1,048
2 Stars
290
1 Star
339
78%of customers recommend this product.
(
4,173 out of
5,320)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
New purchase
on February 17, 2026
Posted by: Edccjr2018
[This review was collected as part of a promotion.] Nice and cold and pretty quiet running. Nice looking
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not for me.
on February 18, 2026
Posted by: Fridge
from PA
[This review was collected as part of a promotion.] This refrigerator came with my new townhome. I am not happy that the water filtration does not take the chlorine taste out of the water. I am back to buying bottled water. I will probably just sell this and buy a new GE fridge. Sorry.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 19, 2026
Hi, thanks for your feedback on your Whirlpool® Refrigerator and Water Filter. Let us help. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-442-9991 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 922476.
We’re looking forward to hearing from you
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-442-9991 (Monday - Friday, 8 AM - 6 PM ET)
When you respond, please include your contact information and reference Case # 922476.
We’re looking forward to hearing from you
Written by a customer while visiting whirlpool.com
Customer Rating
5
The need!!
on February 18, 2026
Posted by: BlackJack
[This review was collected as part of a promotion.] I needed a new refrigerator and after looking at several I chose this one!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Extremely Loud
on February 19, 2026
Posted by: Kent
[This review was collected as part of a promotion.] The product makes a loud humming noise almost constantly, loud enough to be heard from the living room. It's enough to drive me batty at times. If quiet operation is important for you, do not purchase this fridge.
Response from whirlpool.comBy Branded Team, Consumer Care, February 20, 2026
We value your time and would like to look into the concerns with your Refrigerator.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423h9iHS . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424h9iHs
Instagram: http://spr.ly/6425h9iHt
Live Chat: http://spr.ly/6426h9iHQ (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923108.
We’re looking forward to hearing from you.
Marie Q
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://spr.ly/6423h9iHS . If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6424h9iHs
Instagram: http://spr.ly/6425h9iHt
Live Chat: http://spr.ly/6426h9iHQ (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 923108.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good refrigerator
on February 19, 2026
Posted by: Kevin S
[This review was collected as part of a promotion.] Good refrigerator overall. But it lacks a deli drawer to store meats & cheeses and it has limited space, except for a large produce drawer at the very bottom the refrigerator compartment that is not easily accessible or seen. The ice maker works very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side-by-side refrigerator/freezer
on February 19, 2026
Posted by: PPardue
[This review was collected as part of a promotion.] My previous Whirlpool refrigerator had started to decline. It just wasn't keeping the contents as cool as it should have, and foods were "going bad" quickly. I replaced it with a similar side by side refrigerator/freezer. It was delivered, lines were hooked up, and so far (knock on wood) everything is working just fine. I miss the extra drawer that my previous refrigerator had that I kept meats and cheeses in, but I have found ways of adapting. I have to say that my previous refrigerator was twenty plus years old and we had problems with the freezer side from the get-go. They finally replaced the freezer door (wouldn't replace the whole appliance); despite that, we had twenty very good years of service from this appliance. So with that in mind, I decided to stay with the Whirlpool brand. I checked ratings and it is better rated than most brands. I hope to have many good years with this one.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 20, 2026
Posted by: R2D2
from SC
[This review was collected as part of a promotion.] Good features. Seems to be good quality. Check back in 20 years for a reliability rating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com