Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,104 Reviews)
Rating breakdown 6,104 reviews
5 Stars
2,943
4 Stars
1,688
3 Stars
944
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,943 out of
4,980)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Very good refrigerator and with a lot space
on April 2, 2022
Posted by: alex65
from MIami, FL
[This review was collected as part of a promotion.] The refrigerator is very good, it has a lot of space and the ice making machine work very good.
The only problem is that some time after filling the glass with water, there are some drop falling leaving trace of the water in the door
The only problem is that some time after filling the glass with water, there are some drop falling leaving trace of the water in the door
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ridiculous design
on April 3, 2022
Posted by: TJ12
[This review was collected as part of a promotion.] Overall this fridge/freezer works well except for one feature which is actually an important one. The water and ice dispenser has a ridiculous design. With the water spout on the outer edge, your glass hits it and it spews water all over when you reach behind it to get ice. Also, the spout drips water after you are done so there is a constant small puddle and ugly water drip stain down the front of the freezer door. This is the second unit we have had in this style and they both had the same issue.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on May 2, 2022
Posted by: Bart B.
from Houston, TX
[This review was collected as part of a promotion.] The water on the door is not working and was not working when the fridge was delivered by the new home builder. Whirlpool technician has been out replaced a pump and it is still not working, yet they will not supply me with a new fridge. This one was not working when set up and is still not working, would not recommend at all.
Response from whirlpool.comBy Amanda B, Social Care, May 4, 2022
Hey Bart B., we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Wish some things were different
on July 24, 2022
Posted by: Samantha
from Red House, WV
[This review was collected as part of a promotion.] When you use the crushed ice, we’ve noticed that it throws crushed ice everywhere instead of just the cup. Also if you glass is to tall, the water button gets pushed while trying to get ice. We just have normal size cups…nothing special.
This seems to catch every fingerprint as well. Definitely spend the extra money and get the fingerprint-less
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marie Q, Social Care Team, July 29, 2022
Hey Samantha,
we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just ok… will suffice until replaced soon
on July 24, 2022
Posted by: shelnew
from Florida
[This review was collected as part of a promotion.] Received this with new home build. Had JennAir before and was somewhat hopeful for this fridge. Hate the SxS design and layout. Cheap interior and drawers to do glide easily or have much storage. Shelves are not adjustable. Ice - what ice? We have to buy bags and store in ice bin so we actually have ice for drinks. The ice unit and frequency are pitiful.
Cannot wait to replace - we use now until we have something better and will either sell or downgrade to garage. Would not recommend.
Cannot wait to replace - we use now until we have something better and will either sell or downgrade to garage. Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Excellent but ice dispenser clogs easily
on August 1, 2022
Posted by: retro2244
from Los Angeles
[This review was collected as part of a promotion.] Perfect, sleek, modern fridge with tons of storage room and nice lighting.
Only issue is ice gets clogged easily in the dispenser and drips a lot of water as it melts.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's okay. Not great
on August 3, 2022
Posted by: Severe
from Phx. Az.
[This review was collected as part of a promotion.] The ice maker never works right. This came with my new house otherwise I would not have picked it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Beautiful, but loud
on August 19, 2022
Posted by: Cindy
from Florence, AZ
[This review was collected as part of a promotion.] I purchased Whirlpool since the rest of my kitchen applicances are Whirlpool and love them, even my dishwasher is very quite, you can never tell it is running. However, this is not the case with the refrigerator, it is very loud sometimes to the point of having to turn up our TV. It is not loud all the time, but when it goes through a "cycle" it is loud and it is the freezer side that makes all the noise. So, keep this in mind when buying, it can be loud, and if I had to do it over again, I would choose a different model.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com