Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,729 Reviews)
Rating breakdown 6,729 reviews
5 Stars
3,183
4 Stars
1,869
3 Stars
1,048
2 Stars
290
1 Star
339
78%of customers recommend this product.
(
4,173 out of
5,320)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Looks Sleek, But Functionality Falls Short
on September 23, 2025
Posted by: Teresa
from Texas
[This review was collected as part of a promotion.] This fridge has a few frustrating design flaws that make it hard to recommend. The doors swing wide open on their own once you pull them, which feels like they could eventually wear out or even break off. The inside door shelves don’t feel very sturdy either, and since the doors swing so hard, you naturally grab the shelves to stop them, which doesn’t inspire much confidence in their durability.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side
on September 23, 2025
Posted by: Smoothman
[This review was collected as part of a promotion.] Am happy that it does it's job. Plenty of space both freezer and fridge. Stays cold at temperature set for. Happy Happy 😊
Written by a customer while visiting whirlpool.com
Customer Rating
3
No leveling feet on wheels
on September 24, 2025
Posted by: Tom256
[This review was collected as part of a promotion.] Cant stop unit from rolling on floor when open door. Manuals do not talk much about leveling feet just about leveling doors. Looked online and it appears there should be adjustable leveling feet. Pulled off grille and these were not present. I received no leveling feet with this unit on the front wheels, Went online and saw I was not the only one. Had to modify rubber stoppers to put in front and behind - idea from online.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on September 24, 2025
Posted by: Ashilee
[This review was collected as part of a promotion.] I have enjoyed the refrigerator thus far. I love the space
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space, has the space we need,
on September 24, 2025
Posted by: serge
[This review was collected as part of a promotion.] We are very pleased with the new fridge. Everything is working well. My only suggestion would be to have a larger tray under the water and ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Leaky ice maker
on September 24, 2025
Posted by: Zinthia
[This review was collected as part of a promotion.] Ice maker leaks . A sponge has to placed under the place the ice comes out of .
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator
on September 24, 2025
Posted by: jlso
[This review was collected as part of a promotion.] Bought this refrigerator 1 year ago for my son. He likes the in door water dispenser. He also likes the stainless steel look.
Hasn't had an issue thus far with anything.
Hasn't had an issue thus far with anything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 24, 2025
Posted by: Bill
from Tucson AZ.
[This review was collected as part of a promotion.] So far no problems refrigerator works as intended... Thanks!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com