Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,603 Reviews)
Rating breakdown 6,603 reviews
5 Stars
3,134
4 Stars
1,830
3 Stars
1,031
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,124 out of
5,249)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Good looking
on September 20, 2025
Posted by: Jojo25
from Florida
[This review was collected as part of a promotion.] Like the look and style of fridge. It is kinda noisy. Seems to run for hours to make ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge
on September 20, 2025
Posted by: Nunya
[This review was collected as part of a promotion.] We like the clear drawers and the lighting. The factory settings for the thermostat are perfect for keeping things the right temperature. Unfortunately we were not supplied with a manual, just a quick start guide.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features.
on September 21, 2025
Posted by: Nannie
[This review was collected as part of a promotion.] My new refrigerator looks great and I am enjoying the ice and water in the door because that feature was not working on my old one. My last refrigerator was a Whirlpool that lasted about 16 years.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Meh!
on September 21, 2025
Posted by: Mel85
[This review was collected as part of a promotion.] Bought the same model as the one that served my family without issue for 21 years. It looks, sounds, and works the same. In that respect, I love it. Interior design changes, however are not to my liking. The built-in egg tray in the door is gone. The removable ice cube dispenser is gone. The off button for the ice maker doesn’t seem to work. , (I had to jam the ice arm in the up position to stop production), and one of the The separate and 8-point thermostats for freezer and refrigerator are gone. There’s only two vegetable drawers instead of three. . All-all l-all I seem to hav stepped back forty years. All my appliances are Whirlpool (dishwasher
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very convenient water and ice cube dispensers.
on September 22, 2025
Posted by: Bobm
[This review was collected as part of a promotion.] Good price and good value. I like the features, looks and convenience it provides.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK product
on September 22, 2025
Posted by: Snow and ice
[This review was collected as part of a promotion.] We needed a new refrigerator, didn't have time to wait for an order and this one was in stock. It needs another shelf or cheese and cold cuts drawer. Had we had the time to wait and if it had been in stock, we would have purchased the next model up.
It took quite a while for both the refrigerator and freezer to reach the "safe" zones and don't go any colder. Ice cream stays soft.
I was much happier with my previous fridge/freezer which was the same type.
The one improvement is the separate water and ice dispenser levers.
It took quite a while for both the refrigerator and freezer to reach the "safe" zones and don't go any colder. Ice cream stays soft.
I was much happier with my previous fridge/freezer which was the same type.
The one improvement is the separate water and ice dispenser levers.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks Sleek, But Functionality Falls Short
on September 23, 2025
Posted by: Teresa
from Texas
[This review was collected as part of a promotion.] This fridge has a few frustrating design flaws that make it hard to recommend. The doors swing wide open on their own once you pull them, which feels like they could eventually wear out or even break off. The inside door shelves don’t feel very sturdy either, and since the doors swing so hard, you naturally grab the shelves to stop them, which doesn’t inspire much confidence in their durability.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
Another issue is how easily the doors show fingerprints; you have to constantly wipe them down to keep them looking clean. The water and ice dispenser is also poorly designed: whenever I try to get ice, I accidentally press the water dispenser at the same time, which leaves water all over the floor (and myself).
For the price, I expected better build quality and design. It does the job of cooling, but the everyday experience of using it is disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool side by side
on September 23, 2025
Posted by: Smoothman
[This review was collected as part of a promotion.] Am happy that it does it's job. Plenty of space both freezer and fridge. Stays cold at temperature set for. Happy Happy 😊
Written by a customer while visiting whirlpool.com