Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,252 Reviews)
Open Ratings Snapshot
Rating breakdown 6,252 reviews
5 Stars
2,991
4 Stars
1,735
3 Stars
969
2 Stars
257
1 Star
300
79%of customers recommend this product. 
(
3,987 out of 5,048
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4 out of 5
4
Need some simple features
on September 4, 2025
Posted by: Sathish
[This review was collected as part of a promotion.] The fridge works well and keeps everything at the right temperature. However, I do wish it had a feature to alert me if the door is left open for more than a minute. A simple chime or notification would be really useful
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good purchase
on September 4, 2025
Posted by: SYLBIL53
[This review was collected as part of a promotion.] Im really liking this refrigerator. It's roomy, large ice bin. Only thing I would change is the shelves in thr fridge don't go all the way to the back, allowing things to fall to the shelf below. Really got to watch it.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
New homeowner
on September 4, 2025
Posted by: Gaboi
[This review was collected as part of a promotion.] Love my fridge and freezer. Though it came with my house nice selection.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Poor quality product
on September 4, 2025
Posted by: fred
[This review was collected as part of a promotion.] I regret purchasing this appliance. It is very loud and the ice maker works poorly. It produces about 2 dozen ice cubes a day.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded TeamConsumer CareSeptember 4, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 791657
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on September 4, 2025
Posted by: Pete
[This review was collected as part of a promotion.] Ever had a fridge with drinking water, crushed ice and cube dispenser. Love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Beautiful Refrigerator!
on September 5, 2025
Posted by: Shake 44
[This review was collected as part of a promotion.] Love the new Whirlpool Refrigerator! Like the bright lights inside and the adjustable drawers.The fridge is so easy to move on wheels. The stainless color goes with my decor!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Whirlpool 24.6 Side-by-side Refrigerator ice maker
on September 5, 2025
Posted by: Barbara
from Streetsboro Ohio
[This review was collected as part of a promotion.] I was so satisfied with my old refrigerator that passed on, a Whirlpool, and I liked it so much, the new one is very much identical only the new one is white and the other one was black.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
on September 6, 2025
Posted by: MJC75
[This review was collected as part of a promotion.] Loud compressor runs nonstop. I wouldn’t recommend buying.
Written by a customer while visiting whirlpool.com
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