Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,218 Reviews)
Rating breakdown 6,218 reviews
5 Stars
2,978
4 Stars
1,725
3 Stars
966
2 Stars
251
1 Star
298
79%of customers recommend this product.
(
3,979 out of
5,036)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Inferior to replaced Whirlpool side by side
on August 28, 2025
Posted by: Invent1
Inferior to similar Whirlpool side by side I replaced this week. No deli drawer, door bins are cheap (I replaced them with the better ones from the old model), drawers slide roughly (poor finish on sliding surfaces), no storage on upper freezer door due to redesign of ice maker, no rheostat to adjust temps (just 4 settings, 3 for freezer), lower grill inset to it looks like the fridge is set on blocks, a few inches taller so wife can not longer reach the bread box we set on top, door hinges redesigned so the doors open wider than the fridge, dispenser light is worthless, it does not illuminate cups when dispensing water, dispenser icons are lit all the time (why?), ice cubes are smaller. On top of that, the Whirlpool website has no phone number or other means to contact a salesperson who has good product knowledge. After 30 minutes of trying all the phone numbers I could locate, I emailed HQ. And then the person who called reiterated the same wrong product info that was on the website.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent space and love the ice maker!
on August 28, 2025
Posted by: IC715
[This review was collected as part of a promotion.] It has been over a month and I am still happy with my Whirlpool refrigerator.
Written by a customer while visiting whirlpool.com