Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,729 Reviews)
Rating breakdown 6,729 reviews
5 Stars
3,183
4 Stars
1,869
3 Stars
1,048
2 Stars
290
1 Star
339
78%of customers recommend this product.
(
4,173 out of
5,320)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
Wonderful Product ! Bad Contractor.
on August 21, 2025
Posted by: Disabled Vet Purchaser
[This review was collected as part of a promotion.] The product is great, but I love this refrigerator. I bought over 10 appliances from Whirlpool in the last five years and I love their products. My brother used to work for Whirlpool but he died of cancer in 1992. I really had a bad experience with a Whirlpool contractor with Preferred Appliance his name was Andy L. and it was the worst technician I've ever had. He refused to level my refrigerator and he insulted me and cussed me out. I complain to Preferred Appliance in Lexington, Kentucky and I hope the guy gets fired because he’s giving Whirlpool a bad name for the brand. I’m a 74 yr old disabled veteran and he really gave me a good dose of elder abuse. Daniel Ray
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Refrigerator
on August 21, 2025
Posted by: BeccaB
from North Carolina
[This review was collected as part of a promotion.] It is too early to tell just had it over a month but so far so good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not a great ice/water design
on August 22, 2025
Posted by: Earth_baby
[This review was collected as part of a promotion.] I was so excited to get my first ice/water in the door refrigerator. Unfortunately, I get them at the same time. Everytime I go to get ice, the glass presses them both and water goes everywhere. Terrible design. The inside is ok, I don't dislike features, although top is frozen, bottom is significantly warmer. I learned where the temp changes and store accordingly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
greatness with on small imperfection.
on August 24, 2025
Posted by: MJ44
from Summerfield, Fl
[This review was collected as part of a promotion.] I am so happy with my new refrigerator, pleasantly surprised how much room I have in it. Easy to use controls. The only flaw is the design of the caps on the bottom of the door on each side looks like a square box with a hole, just does't give it a finished look. The performance is the important part and it performs great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on August 24, 2025
Posted by: None
[This review was collected as part of a promotion.] We purchased the same model one year ago. The ice maker motor became EXTREMELY loud and the warranty had expired. Wasn't cost effective to have repaired. Our new unit is fine except the ice maker is also loud while operating.v
Written by a customer while visiting whirlpool.com
Customer Rating
4
Keeps your food fresh longer
on August 24, 2025
Posted by: Fridge
from San Antonio, Texas
[This review was collected as part of a promotion.] The refrigerator was one of the appliances chosen by my builder for my new home. It was a great choice, vegetables and fruit stay fresh longer and you love milk like I do… let me just say, it is crisp and icy cold. I would have love this refrigerator to have more space but overall a great appliance to have.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge Design
on August 25, 2025
Posted by: Jen76
[This review was collected as part of a promotion.] I purchased the refrigerator and really like it. I especially love the design of the water/ice dispenser. It’s great for filling water bottles without making a mess.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lowered Standards workmanship
on August 25, 2025
Posted by: Opal Rentals
[This review was collected as part of a promotion.] I bought it July 1, 2025( a month ago) and the ice maker stopped dispensing ice. I bought the same model 3 years ago for my rental and had no problems, which why I decided to go with the same one for this rental property. Apparently the brand changed quality products within 3 years. Additionally it is very loud.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 782742.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com