Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,182 Reviews)
Rating breakdown 6,182 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
961
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Roomy
on August 18, 2025
Posted by: waybills
[This review was collected as part of a promotion.] I purchased this refrigerator about a month ago. I absolutely love it and all its features. The design of the shelves leaves lots of room to put things. I also love the placement of the water dispenser in front of the ice dispenser instead of being side by side like my old refrigerator. Occasionally, the ice gets hung up in the Shute, but not often.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
2 months and it stopped working
on August 18, 2025
Posted by: Richelle
from Enfield, NH
[This review was collected as part of a promotion.] I just moved into my new place, with all new whirlpool appliances. Unfortunately my refrigerator/freezer stopped working a 2 months after moving in. I'm currently still without a fridge/freezer going on 2 weeks with no relief in sight.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 19, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 770589
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator for the money!
on August 18, 2025
Posted by: Ken L
[This review was collected as part of a promotion.] Very nice refrigerator. Ice and water in the door with filtration!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 18, 2025
Posted by: Jan4
[This review was collected as part of a promotion.] This refrigerator came with the home I bought.
Both brand new.
The fridge is very noisy!!!!!
And the water spout could of
been thought of better. You
hit the water button when you are
getting ice. Not very happy
with this model or make.
Both brand new.
The fridge is very noisy!!!!!
And the water spout could of
been thought of better. You
hit the water button when you are
getting ice. Not very happy
with this model or make.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Product
on August 19, 2025
Posted by: Carl53
[This review was collected as part of a promotion.] we bought this Whirlpool refrigerator and it is such a wonderful appliance to our new home
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average/Good
on August 19, 2025
Posted by: johnny50
[This review was collected as part of a promotion.] refrigerator is loud/noisy when it runs. Other than that it has great features.
Written by a customer while visiting whirlpool.com