Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,729 Reviews)
Rating breakdown 6,729 reviews
5 Stars
3,183
4 Stars
1,869
3 Stars
1,048
2 Stars
290
1 Star
339
78%of customers recommend this product.
(
4,173 out of
5,320)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Noisy refrigerator
on August 5, 2025
Posted by: Srini
from Tiffin IA
[This review was collected as part of a promotion.] Fridge and refrigerator are well lit. Bins are pretty good. This fridge esp the ice maker is really noisy. This fridge came with the purchase of DR Horton home purchase. Wish I could upgrade and buy a better fridge.
The ice maker and water dispenser design seems slick but not functional design. When you hold a cup, ice from dispense can fall on floor and you can accidentally activate water as well.
The ice maker and water dispenser design seems slick but not functional design. When you hold a cup, ice from dispense can fall on floor and you can accidentally activate water as well.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 6, 2025
Posted by: Phil
[This review was collected as part of a promotion.] We are happy with our new refrigerator. The ice maker is slow at making ice.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not pleased
on August 6, 2025
Posted by: Mdee50
[This review was collected as part of a promotion.] Very disappointed. When I use the ice feature the water dispenser comes on letting water out and it runs down the door onto the floor. Water dispenser needed a lock button in place when only using the ice dispenser.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 6, 2025
Posted by: Don't have one
[This review was collected as part of a promotion.] It is so loud when it runs. I didn't think to ask about how loud it would be. It seems to run a lot and I don't open it very much.
Response from whirlpool.comBy Branded Team, Consumer Care, August 18, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763359
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763359
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
nice features
on August 6, 2025
Posted by: lkl0027
from PA
[This review was collected as part of a promotion.] I bought this several months ago. It is a nice refrigerator with so much room in the side doors.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The ice machine is great! Keeps our food fresh
on August 7, 2025
Posted by: Bgutie
from Texas
[This review was collected as part of a promotion.] I bought this 2 weeks ago and it’s been one of the best purchases I’ve made !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just okay
on August 7, 2025
Posted by: AJMG
from WA
[This review was collected as part of a promotion.] I like the fridge design, space and features considering this is a low end model. There are two things that I absolutely hate about this fridge.
1) The fridge is VERY loud when it kicks on. It is annoying loud! Its so loud that I had my husband check with a noise meter to see if it was above the product specification! Turns out it is on the high end of the specification so I can't justify calling it in. I feel like it is unacceptably loud but since we are moving out and the property will be a rental, we are willing to live with it for the next month.
2) There is no way to stop the fridge from rolling on its wheels. Remember those older models where you had feet that could be raised and lowered to take the weight off the wheels!?...well it appears this fridge doesn't have that. When you tug on the fridge, it will roll forward.
1) The fridge is VERY loud when it kicks on. It is annoying loud! Its so loud that I had my husband check with a noise meter to see if it was above the product specification! Turns out it is on the high end of the specification so I can't justify calling it in. I feel like it is unacceptably loud but since we are moving out and the property will be a rental, we are willing to live with it for the next month.
2) There is no way to stop the fridge from rolling on its wheels. Remember those older models where you had feet that could be raised and lowered to take the weight off the wheels!?...well it appears this fridge doesn't have that. When you tug on the fridge, it will roll forward.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 8, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763815
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763815
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Big regret
on August 9, 2025
Posted by: Basement frig- no use
[This review was collected as part of a promotion.] Hate! Thought I’d like a side by side versus freezer drawer in bottom half. So wrong. No room in frig for anything. Big regret. Called to exchange. Was told no. Over 48 hrs and had to be in original pack.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 765129
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 765129
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com