Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,182 Reviews)
Rating breakdown 6,182 reviews
5 Stars
2,967
4 Stars
1,714
3 Stars
961
2 Stars
246
1 Star
294
79%of customers recommend this product.
(
3,967 out of
5,018)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
poor design
on August 14, 2025
Posted by: sharon
[This review was collected as part of a promotion.] The ice make stopped working in one month after we purchased it.
Response from whirlpool.comBy Branded Team, Consumer Care, August 15, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 767992
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love my water and ice dispenser on the front it
on August 14, 2025
Posted by: Deligirl
[This review was collected as part of a promotion.] I had a Whirlpool refrigerator previously for over 20 yrs. I love my new purchase!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Concerns
on August 14, 2025
Posted by: Whirlypooler
from Dallas
[This review was collected as part of a promotion.] I bought this a couple weeks ago and have serious concerns and regrets. The icemaker is very slow vs my previous whirlpool model this is replacing. The bin is still not full after about two weeks. There is no meat drawer?!? The shelves are not adjustable and the compressor runs more and louder than my previous model. In summary, less features and worse performance at a higher price than my 15 year old model....sads times.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
2025 refrigerator
on August 14, 2025
Posted by: JH 25
[This review was collected as part of a promotion.] I bought this refrigerator a few weeks ago. I'm not crazy about a side by side but due to a limited budget it was the one that fit our price range. The water dispenser does not deliver very cold water. Guess we were spoiled by our French door model from 12 years ago. It's a shame that appliances do not last as long as they did 30 years ago.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Refrigerator
on August 14, 2025
Posted by: Anonymous
from Virginia
[This review was collected as part of a promotion.] I love my new refrigerator except when I go to get ice in a glass the water starts running too! Very frustrating because you have to wipe front of refrigerator and mop the floor. This definitely needs to be addressed!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great look, Great price and I really love it.
on August 14, 2025
Posted by: Barbiebarracuda
from Dayton Ohio
[This review was collected as part of a promotion.] Our old fridge went out and I had ordered a Whirlpool fridge but it was delayed so my Customer rep gave me details on a few other Whirlpool fridges I might like. We went with this one and I am so happy with it. It is bigger in the freezer and fridge sections. The shelves on the side door is deeper allowing more room for condiments and beverages. I am also impressed with the crisper drawer which keeps my lettuce and fresh veggies crisper than my old fridge. We are all enjoying this refrigerator so much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excited to own & use
on August 14, 2025
Posted by: Kay50
from Salina,Oklahoma
[This review was collected as part of a promotion.] We are very happy with our whirlpool. A great price & excellent product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
new refrigerator
on August 15, 2025
Posted by: wmhj
[This review was collected as part of a promotion.] works fine//////////////////////////////////////////////////////////////////////////////////////////////
Written by a customer while visiting whirlpool.com