Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,730 Reviews)
Rating breakdown 6,730 reviews
5 Stars
3,183
4 Stars
1,870
3 Stars
1,048
2 Stars
290
1 Star
339
78%of customers recommend this product.
(
4,174 out of
5,321)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
fall of shelf
on August 4, 2025
Posted by: fall
[This review was collected as part of a promotion.] There are shelves on both sides that things fall off the shelf and fall down behind the drawers It is very hard for me to bend over or get on my knees to take out the drawers and reach in and retrieve the fallen item.
Written by a customer while visiting whirlpool.com
Customer Rating
4
n/a
on August 4, 2025
Posted by: rick
[This review was collected as part of a promotion.] we bought this a little over 10 months. the hinge is broken on the top of the fridge, which makes it difficult to close.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good looking refrigerator that does it's job!
on August 4, 2025
Posted by: Joey
[This review was collected as part of a promotion.] So far, it's working flawlessly, Especially keeping my food at the ideal temperature, in both the refrigerator and freezer.. The icemaker and the water dispenser have a new configuration that works much better than the old.So far I am very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cheap made
on August 4, 2025
Posted by: Bbolch
from North Carolina
[This review was collected as part of a promotion.] The right door is not even with the left door. I can't get the refrigerator leveled. It's very loud when running.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762399
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762399
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
not happy
on August 4, 2025
Posted by: cm009
from Forest Hill, LA
[This review was collected as part of a promotion.] I am not pleased at all with this refrigerator. The ice maker makes tiny little ice cubes and it NEVER fills up the bin. The shelves in the refrigerator are too small. The one thing I do like are the door shelves. They are a good size.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762431
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 762431
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
An excellent buy.
on August 4, 2025
Posted by: Gerry
[This review was collected as part of a promotion.] The performance of our new refrigerator has been outstanding. We really like the way the doors are balanced to practically close themselves. The roomy capacity is another strong feature. We think it was well worth the price.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Features are very simple to use.
on August 5, 2025
Posted by: scorchie
[This review was collected as part of a promotion.] I bought fridge a month ago and so far I'm very pleased with it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dual water and ice on the door
on August 5, 2025
Posted by: Bullitt
[This review was collected as part of a promotion.] This side by side doesn't compare with our 5 yr old previous model.
WRS588FIH200. The one we have now, listed above, has 1/3 less space on the inside. Freezer shelves on this are wire vs glass, 2 storage bins inside the Refrig. Vs 3 and 1 freezer storage bin vs 2 on the previous one.
WRS588FIH200. The one we have now, listed above, has 1/3 less space on the inside. Freezer shelves on this are wire vs glass, 2 storage bins inside the Refrig. Vs 3 and 1 freezer storage bin vs 2 on the previous one.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #762759
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case #762759
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com