Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,157 Reviews)
Rating breakdown 6,157 reviews
5 Stars
2,957
4 Stars
1,707
3 Stars
956
2 Stars
246
1 Star
291
79%of customers recommend this product.
(
3,958 out of
5,004)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
The ice machine is great! Keeps our food fresh
on August 7, 2025
Posted by: Bgutie
from Texas
[This review was collected as part of a promotion.] I bought this 2 weeks ago and it’s been one of the best purchases I’ve made !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just okay
on August 7, 2025
Posted by: AJMG
from WA
[This review was collected as part of a promotion.] I like the fridge design, space and features considering this is a low end model. There are two things that I absolutely hate about this fridge.
1) The fridge is VERY loud when it kicks on. It is annoying loud! Its so loud that I had my husband check with a noise meter to see if it was above the product specification! Turns out it is on the high end of the specification so I can't justify calling it in. I feel like it is unacceptably loud but since we are moving out and the property will be a rental, we are willing to live with it for the next month.
2) There is no way to stop the fridge from rolling on its wheels. Remember those older models where you had feet that could be raised and lowered to take the weight off the wheels!?...well it appears this fridge doesn't have that. When you tug on the fridge, it will roll forward.
1) The fridge is VERY loud when it kicks on. It is annoying loud! Its so loud that I had my husband check with a noise meter to see if it was above the product specification! Turns out it is on the high end of the specification so I can't justify calling it in. I feel like it is unacceptably loud but since we are moving out and the property will be a rental, we are willing to live with it for the next month.
2) There is no way to stop the fridge from rolling on its wheels. Remember those older models where you had feet that could be raised and lowered to take the weight off the wheels!?...well it appears this fridge doesn't have that. When you tug on the fridge, it will roll forward.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 8, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763815
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 763815
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Big regret
on August 9, 2025
Posted by: Basement frig- no use
[This review was collected as part of a promotion.] Hate! Thought I’d like a side by side versus freezer drawer in bottom half. So wrong. No room in frig for anything. Big regret. Called to exchange. Was told no. Over 48 hrs and had to be in original pack.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 765129
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 765129
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Don't purchase this refrigerator.
on August 9, 2025
Posted by: John227
from South Carolina
I wish I could have heard this refrigerator run before I bought it. It's extremely loud, the loudest refrigerator I've ever owned. The sound is irritating to listen to. It also doesn't have a deli drawer, just a shelf. I don't know who in the company thought this product was good enough to put in someone's kitchen, but they should be fired.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the ice-water dispenser.
on August 10, 2025
Posted by: Blueyez22
from Michigan
[This review was collected as part of a promotion.] Perfect for our new house it has lots of room and storage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com