Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,733 Reviews)
Rating breakdown 6,733 reviews
5 Stars
3,185
4 Stars
1,870
3 Stars
1,048
2 Stars
291
1 Star
339
78%of customers recommend this product.
(
4,176 out of
5,323)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Average unit
on July 27, 2025
Posted by: Dale
[This review was collected as part of a promotion.] Not a bad unit. Unfortunately we have had an issue with the freezer not properly functioning. It stays cold but not frozen like it should. Still waiting to get it repaired, first repair only lasted for a few days and it failed again. Getting someone out has been a challenge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
except ice maker
on July 27, 2025
Posted by: no ice
from Texas
[This review was collected as part of a promotion.] ice maker WAY SLOW takes too long to get ice took two days to get cold
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Its a nice fridge but could use a little tweaking
on July 27, 2025
Posted by: MikeCSr
from Texas
[This review was collected as part of a promotion.] I got an all Whirlpool appliance package (fridge, stove, microwave, washer and dryer w/pedestals) when I bought my newly built house in June. This fridge cools fast and is not that loud minus when ice is made and drops in ice compartment. My only 2 gripes are that the cubes are a little too big and jam up the chute causing the cubes in chute to melt and flooding the tray causing water to drip down front of left door sometimes. Whirlpool would get 5 stars if the tray was bigger or cubes smaller or if when releasing cup ice lever, ice would stop going in chute.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unhappy
on July 27, 2025
Posted by: Stratman
[This review was collected as part of a promotion.] I have already submitted a review but did not see a way to revise it. So I'm submitting a new one.
i am unhappy with the temperature fluctuation in the freezer. This morning the temperature was +20. Our ice cream was soft. This is unacceptable! Still seeing at least a 10 degree swing in the fridge compartment. Also the fridge moves forward every time I open one of the doors.
i am unhappy with the temperature fluctuation in the freezer. This morning the temperature was +20. Our ice cream was soft. This is unacceptable! Still seeing at least a 10 degree swing in the fridge compartment. Also the fridge moves forward every time I open one of the doors.
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 758468.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice but plastic needs improvement
on July 28, 2025
Posted by: RC60
from Branch MI
[This review was collected as part of a promotion.] THe plastic you use is a real pain to get off the appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Color and shelf space
on July 28, 2025
Posted by: LA Williams
[This review was collected as part of a promotion.] Very good appliance. We would recommend to others and purchase again.
Written by a customer while visiting whirlpool.com
Customer Rating
4
OK when you figure it out
on July 28, 2025
Posted by: Tooltinker
from Lenoir NC
[This review was collected as part of a promotion.] Works fine. User manual is lacking especially relative to parts and working of the ice maker. Drawing of a wire shutoff arm on front of the ice container bin is different from the white plastic arm which is actually in the ice maker. Helps to watch Youtube videos.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good lighting.
on July 28, 2025
Posted by: Kate85
[This review was collected as part of a promotion.] I am happy with my Whirlpool .However, I am not happy with the loudness of the motor. It is a loud and an unpleasent hum.
Written by a customer while visiting whirlpool.com