Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,733 Reviews)
Rating breakdown 6,733 reviews
5 Stars
3,185
4 Stars
1,870
3 Stars
1,048
2 Stars
291
1 Star
339
78%of customers recommend this product.
(
4,176 out of
5,323)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
on July 17, 2025
Posted by: Chuck
from Fort Worth, TX
[This review was collected as part of a promotion.] Ice maker doesn't work and it has water going to it.
The repair man said nothing was wrong with it, so I still don't have ice. This is a new non- ice box.
The repair man said nothing was wrong with it, so I still don't have ice. This is a new non- ice box.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753334
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Low quality and feature on side by side refrigerat
on July 18, 2025
Posted by: Kam77
from Tucson Az
[This review was collected as part of a promotion.] Brand new refrigerator was noisy, ice maker didn't work properly, and no digital adjustment . I exchanged side by side refrigerator with GE brand that no noisy and work great. I think whirpool refrigerator has less quality compare back in the day. They sould had more quality check and more features
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753477
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753477
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features for the price!
on July 18, 2025
Posted by: TommyK
from Lenexa,KS
[This review was collected as part of a promotion.] Very happy with this refrigerator. Ice maker performs well.Ice dispenser and water take a little getting used too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge!
on July 18, 2025
Posted by: Debbie’s kitchen
[This review was collected as part of a promotion.] I love the design, ice, crushed and cubed. I like the light on the dispenser too. The shelves in the freezer side are narrow and takes some figuring.
Written by a customer while visiting whirlpool.com
Customer Rating
4
No reply
on July 19, 2025
Posted by: Ref freezer
from Central Texas
[This review was collected as part of a promotion.] Cheap and hard to get setup. Not much space that is usable. Ice keeps falling after using. A week is a long time to wait for it to set itself up. Still needed more time to get it going fair.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Beautiful Fridge
on July 20, 2025
Posted by: Jess
from High Springs, FL
[This review was collected as part of a promotion.] Purchased two weeks ago and am overall satisfied. It seems to have a noticeable hum or loudness when it’s running, not sure if that’s normal or not. Ice dispenser tends to stick and a random cube will fall out after a few minutes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge
on July 20, 2025
Posted by: Vance
[This review was collected as part of a promotion.] Purchased a couple weeks ago so far it has been great. Just need to figure out how to arrange items in the fridge. This unit is a little smaller than the last one. I will get it! Nice fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance to use.
on July 20, 2025
Posted by: Great appliance to use.
[This review was collected as part of a promotion.] Great appliance to use. Great appliance to use. Great appliance to use.
Written by a customer while visiting whirlpool.com