Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,606 Reviews)
Rating breakdown 6,606 reviews
5 Stars
3,136
4 Stars
1,830
3 Stars
1,032
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,125 out of
5,251)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
on July 16, 2025
Posted by: amair
[This review was collected as part of a promotion.] Excellent product! Couldn't agree more with the features provided
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on July 17, 2025
Posted by: Norma Jean
from Lynnville, TN
[This review was collected as part of a promotion.] I haven’t had this in my home a year and it’s very loud already. Cools fine, but I’m worried it won’t last long.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent quality
on July 17, 2025
Posted by: JohnW
from Stuart, FL
[This review was collected as part of a promotion.] We have had Whirlpool appliances for 20 years and this is the first one that we needed to replace. The quality and workmanship of this new refrigerator is second to none. Lots of drawers and storage areas. It makes ice better than our last one and the temperature controls are easy to adjust. We're very happy with our purchase and will buy Whirlpool in the future.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent refrigerator for the price
on July 17, 2025
Posted by: WhoJR
[This review was collected as part of a promotion.] Bought to replace 20 year old unit. Very happy so far.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice maker stopped working
on July 17, 2025
Posted by: TLove
from Marion texas
[This review was collected as part of a promotion.] Ice maker stopped working have had it for one year yet
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753029
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very loud
on July 17, 2025
Posted by: Nan67
[This review was collected as part of a promotion.] Looks good and keeps things cold but is very loud. Some time it sounds like I have a jet in my kitchen. It woke me at 4am this morning. I’m not happy.
Response from whirlpool.comBy Branded Team, Consumer Care, July 17, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753059
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753059
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 17, 2025
Posted by: Chuck
from Fort Worth, TX
[This review was collected as part of a promotion.] Ice maker doesn't work and it has water going to it.
The repair man said nothing was wrong with it, so I still don't have ice. This is a new non- ice box.
The repair man said nothing was wrong with it, so I still don't have ice. This is a new non- ice box.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753334
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
2
Low quality and feature on side by side refrigerat
on July 18, 2025
Posted by: Kam77
from Tucson Az
[This review was collected as part of a promotion.] Brand new refrigerator was noisy, ice maker didn't work properly, and no digital adjustment . I exchanged side by side refrigerator with GE brand that no noisy and work great. I think whirpool refrigerator has less quality compare back in the day. They sould had more quality check and more features
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 18, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753477
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 753477
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com