Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,606 Reviews)
Rating breakdown 6,606 reviews
5 Stars
3,136
4 Stars
1,830
3 Stars
1,032
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,125 out of
5,251)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Is loud NORMAL??
on June 30, 2025
Posted by: Carol
from Kansas City, MO
[This review was collected as part of a promotion.] This was an "emergency" purchase, not a carefully planned event. My refrigerator was 20 years old so this was not a total surprise. This Whirlpool replaces an Amana that was basically the same thing......size, features,etc. Getting it delivered and installed had a few issues but that is not "you".
My concern or issue is that the new refrigerator is loud. Not the ice maker......the motor when it is running. I have been told that this is because it is new and it will quiet after running for a few weeks. I think it is just a matter of I get used to it and ignore it!!!! I do not feel that it is defective but just the nature of the beast. On the other hand no-one can really tell me that with any authority...... We are all guessing or rationalizing why it makes noise.
What is your guess????
My concern or issue is that the new refrigerator is loud. Not the ice maker......the motor when it is running. I have been told that this is because it is new and it will quiet after running for a few weeks. I think it is just a matter of I get used to it and ignore it!!!! I do not feel that it is defective but just the nature of the beast. On the other hand no-one can really tell me that with any authority...... We are all guessing or rationalizing why it makes noise.
What is your guess????
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 30, 2025
Posted by: jim s
[This review was collected as part of a promotion.] This is my first Whirlpool product, I am very pleased with it, plenty of room and easy to clean. thank you
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor performance
on June 30, 2025
Posted by: Lou Sad
from Collierville, TN
[This review was collected as part of a promotion.] I bought this Whirlpool about a month ago. I am not satisfied with the noise and freezing items on the fridge side, plus other complaints.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 3, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 746436
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 746436
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on July 1, 2025
Posted by: SB73
from Ambridge, PA
[This review was collected as part of a promotion.] I took awhile to choose a fridge to purchase and I definitely made a good choice. This fridge is working great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fits my cabinet space.
on July 1, 2025
Posted by: GammaR
[This review was collected as part of a promotion.] I needed a refrigerator my old one quit. It does not have as many features as my old one, only 2 crisper drawers not 3. It is the only one that was white and would fit my space. Runs fine makes good ice and keeps ice cream well.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bobbie’s Steel
on July 1, 2025
Posted by: Fridge cooler
from McColl,SC
[This review was collected as part of a promotion.] I like the fingerprint protection on my whirlpool fridge .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice ice dispenser with both options of ice style
on July 1, 2025
Posted by: kim07
[This review was collected as part of a promotion.] All the items I need are on the refrigerator that came with my mobile home.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on July 1, 2025
Posted by: C.T.
[This review was collected as part of a promotion.] I bought this about one month ago. It’s a little loud and it seems a little smaller on the inside than my last one.
Written by a customer while visiting whirlpool.com