Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,116 Reviews)
Rating breakdown 6,116 reviews
5 Stars
2,944
4 Stars
1,697
3 Stars
945
2 Stars
242
1 Star
288
79%of customers recommend this product.
(
3,946 out of
4,984)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Great features
on June 24, 2025
Posted by: DJHI
[This review was collected as part of a promotion.] I'm happy with this refrigerator because it has lots of usable space. My old refrigerator was .5 cu. ft. larger but storage was not as usable as this new one. Ice maker and water dispenser are convenient and quiet.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on June 24, 2025
Posted by: GGHH
[This review was collected as part of a promotion.] My freezer isn't working properly. I'm in the process of getting a technician to fix it
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 743128.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poor ice maker
on June 24, 2025
Posted by: C Miller
from Virginia
[This review was collected as part of a promotion.] The refrigerator is nice but I'm not satisfied with the ice maker..I purchased this fridge on Memorial day and still have yet to see even a half of container of ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good size
on June 24, 2025
Posted by: Doll62
[This review was collected as part of a promotion.] I have been using this refrigerator for about a month now & I love it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on June 25, 2025
Posted by: Lisa
[This review was collected as part of a promotion.] Great refrigerator enjoy the look of it, and also the functionality of it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not sure this was a good purchase
on June 25, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] Only have had this refrigerator a few weeks to come home and find the ice maker wasn’t working. Ice had melted and the kitchen floor was wet with water. Ice maker had yet to fill up the ice box since we purchased the refrigerator.Very disappointed with this purchase. A brand new refrigerator should not need repaired. Wish I had kept my old one which was a different brand.
Response from whirlpool.comBy Branded Team, Consumer Care, June 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 743354.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great deal!
on June 25, 2025
Posted by: Lynn
[This review was collected as part of a promotion.] Great fridge for a great price!
Water and ice dispenser are a bit to close together. Side by side might be better.
Water and ice dispenser are a bit to close together. Side by side might be better.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My new Whirlpool Refrigerator
on June 25, 2025
Posted by: Darlene
[This review was collected as part of a promotion.] I bought this Whirlpool because the Samsung refrigerator I had wasn’t worth the money I paid for it. It is cheaper and works perfectly. It does everything the expensive Samsung did minus the leaking water. I love the frameless shelves and they are so easy to clean. I like the look better and it is more mobile as it has wheeled to slide out to clean underneath.
Written by a customer while visiting whirlpool.com