Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,117 Reviews)
Rating breakdown 6,117 reviews
5 Stars
2,945
4 Stars
1,697
3 Stars
945
2 Stars
242
1 Star
288
79%of customers recommend this product.
(
3,947 out of
4,985)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Whirlpool Side By Side Refrigerator
on June 10, 2025
Posted by: Jake55
from Fort Myers Florida
[This review was collected as part of a promotion.] Whirlpool is American made and a very reliable brand. I have replaced two refrigerators in the last three years and have been extremely satisfied with both. The builder in eack location has installed LG and GE, neither lasted for a reasonable amount of time. I also had an opportunity to speak with their customer service team and found them to be courteous and professional. Important to note, because they are US based, their representatives do not have any difficulty understanding and communicating. I certainly recommend their appliances for quality and price, always had a great experience from purchase to delivery.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on June 10, 2025
Posted by: MssD
[This review was collected as part of a promotion.] Noisier than my previous one. Could use another drawer in both the fridge and freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Pleased
on June 11, 2025
Posted by: Kliz
[This review was collected as part of a promotion.] I am very happy with my new Whirlpool refrigerator!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not good
on June 12, 2025
Posted by: Senior Lee
[This review was collected as part of a promotion.] The refrigerator has been working for over two hours without stopping and the noise is very loud ， I asked your company to help me fix it. Though, you sent one person to come my house to check it,But the trouble did not be solved . If you are so kind to deal with it, I am grateful to you.
Response from whirlpool.comBy Branded Team, Consumer Care, June 13, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 738254.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises . If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 738254.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 16, 2025
Posted by: None
from Moreland in
[This review was collected as part of a promotion.] Do not like ice maker, would not purchase it again, for that reason!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Almost perfect
on June 16, 2025
Posted by: Farmer’s wife
[This review was collected as part of a promotion.] This was purchased about a month ago. It has plenty of room in both the refrigerator and freezer. I couldn’t give it 5 stars because of the inability to adjust shelves how I would have wanted them. These 3 shelves only have 4 “set” levels to put shelving. My previous refrigerator had shelves that could be adjusted any way throughout the whole height of the refrigerator interior.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Glad the ice maker is on top
on June 19, 2025
Posted by: Tammy
from Springville new york
[This review was collected as part of a promotion.] I love my new frig. The room and no print on the stainless steel
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 24, 2025
Posted by: Denise
[This review was collected as part of a promotion.] Love it! Small but very functional refrigerator. Lots of storage space
Written by a customer while visiting whirlpool.com