Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,118 Reviews)
Rating breakdown 6,118 reviews
5 Stars
2,946
4 Stars
1,697
3 Stars
945
2 Stars
242
1 Star
288
79%of customers recommend this product.
(
3,947 out of
4,985)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Good product. Priced very reasonably.
on June 5, 2025
Posted by: Mima
[This review was collected as part of a promotion.] I am happy with my purchase. I like the side by side feature. I am able to see what is in the refrigerator and the freezer without having to dig through the contents.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Well
on June 6, 2025
Posted by: Whitt
[This review was collected as part of a promotion.] This fridge came with my home, and we are overall pleased with it. The shelves are adjustable, there is a lot of space, and it keeps items at the desired temperature. The only thing I don't love is the water dispenser. I wish it was filtered water and the ice is hard to get to with larger glasses without spilling water.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Review
on June 6, 2025
Posted by: Hawkeye1530
from Iowa
We have had issues with unit making loud grinding noises after switching out water filter.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 734463.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Has appearance of unfinished bottom trim
on June 7, 2025
Posted by: Unfinished look
from Baton Rouge, LA
[This review was collected as part of a promotion.] This refrigerator looks like it's missing bottom trim. All other Whirlpool refrigerator models seem more finished in the bottom trim.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on June 8, 2025
Posted by: NewConstruct
[This review was collected as part of a promotion.] Nice sleek look and great features. Like cleanable and adjustable shelf options.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ok
on June 9, 2025
Posted by: Timothy
[This review was collected as part of a promotion.] Took a week to get cold enough to use and the ice maker took 3 weeks to fill the bin and doors don'tline up. Not great but works.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on June 9, 2025
Posted by: Smith
[This review was collected as part of a promotion.] Not happy with this purchase. There is a large gap between two of the shelves. Called to see if we could add a shelf and was told the sides of the refrigerator were not strong enough to support an additional shelf. Also the water dispenser has a very small stream of water.
Response from whirlpool.comBy Branded Team, Consumer Care, June 11, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #735513.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #735513.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Previous Whirlpool vs New Whirlpool
on June 9, 2025
Posted by: Marsha
[This review was collected as part of a promotion.] Like the ice dispenser. Previous Whirlpool had upper shelf on freezer door. Some freezer shelving has space in the back where items can fall. Miss meat drawer in fridge. Saved shelf from old fridge and added for additional shelf.
Written by a customer while visiting whirlpool.com