Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,612 Reviews)
Rating breakdown 6,612 reviews
5 Stars
3,137
4 Stars
1,834
3 Stars
1,033
2 Stars
279
1 Star
329
79%of customers recommend this product.
(
4,127 out of
5,253)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
Happy Buyer
on May 24, 2025
Posted by: Buck
[This review was collected as part of a promotion.] I like the lighting in the refrigerator no problems so far. Thanks for asking.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst
on May 24, 2025
Posted by: Dont buy
from Arizona
[This review was collected as part of a promotion.] O stars! Good luck getting ice without hitting the water dispenser. I’ve had less than a month. The repair guy has been out twice. The zip tie they utilize to drip water into the ice machine, got displaced, causing water to go down into the condenser, making a noise out of this world that sounded like a helicopter in my house. The resolution was to stick some gum paste around it and put a new zip tie on while I am not had any issues since The quality is horrible. The functionality is not there. The space is not adequate. The first repair was for the ice flap, not working properly, causing ice to get stuck in the trap and then melting throughout the day onto the floor. They have replaced the flap. We’ll see how it goes.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 728434.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Too cold refrige too warm freezer
on May 24, 2025
Posted by: Chang
from Sparks NV
The temperature control is at least two decade old. The freezer is not cold enough while refrigerator is too cold.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 728435.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 25, 2025
Posted by: Sass
[This review was collected as part of a promotion.] I have only had my fridge for a couple of weeks but so far I love it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 25, 2025
Posted by: Tommy
[This review was collected as part of a promotion.] Love all of it, but the door on the deep freezer were the ice comes out is to short you can’t get your glass in there!
Written by a customer while visiting whirlpool.com
Customer Rating
1
no happy with it
on May 25, 2025
Posted by: JDMooy
from Nevada
[This review was collected as part of a promotion.] We don't like this fridge. We got ifrom the builder in our new home 6 months ago. We can not get the ice to continue to come out. We get 3-4 cubes and then it gets stuck in the box and won't even come out the chute. Very frustrating. AND, we can not get the outside clean, not matter what we use it is smudged. We have tried 4-5 different things and they all look terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 729028.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Satisfactory
on May 26, 2025
Posted by: Good enough
[This review was collected as part of a promotion.] Ok for builders grade. Came with new home purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well!
on May 26, 2025
Posted by: Alant
[This review was collected as part of a promotion.] We bought this refrigerator a month ago and we're very pleased with the purchas.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com